---
tool: "Ada"
slug: "ada"
category: "Customer Support"
pricing_model: "Per Usage"
pricing_transparency: "Opaque"
entry_price_monthly: null
entry_price_annual: 0
annual_discount_pct: 0
native_currency: "USD"
free_plan_available: false
free_trial_days: null
enterprise_pricing_available: false
number_of_plans: null
key_limit_metric: null
last_checked_date: "2026-09-20"
last_manually_verified: null
verification_status: "Auto-Verified"
vendor_pricing_page: "https://ada.cx/pricing"
vendor_website: "https://ada.cx"
source: https://saaspricehub.io/tools/ada
---

# Ada pricing

AI-native customer support automation platform. Ada Reasoning Engine deploys autonomous AI agents that resolve customer inquiries end-to-end without human handoff. Enterprise-only, all pricing custom-quoted; reported deals start at $150K+/year, scaling with resolved-conversation volume. Deployed by Meta, Verizon, Air Asia, Shopify.

## Current entry price

**$0/month** billed annually.

## All tiers

| Plan | Monthly | Annual | Key limit |
| --- | --- | --- | --- |
| Enterprise | custom | custom | reported deals starting $150K+/year, scaling with resolved-conversation volume |

## Pricing model

- **Model:** Per Usage
- **Key limit metric:** Not specified
- **Free plan:** No
- **Free trial:** No separate trial
- **Enterprise pricing:** Not offered
- **Native currency:** USD

## Verification

- **Last automated check:** 2026-09-20
- **Last manual verification:** Not manually verified
- **Verification status:** Auto-Verified
- **Source:** https://ada.cx/pricing

## Recommendation

In other words, Ada is worth it for enterprise support teams (5M+ tickets/year) that want autonomous AI agents to resolve tier-1 support tickets. Deal size $150K+/year and typical ROI is a 40-60% resolution rate improvement. Positioned as the market leader in the autonomous support agent category, competing with Fin, Decagon, Sierra. Downside: no self-serve; complex implementation; smaller teams should look at Intercom's Fin instead.

## Alternative to consider

Under 100K tickets/year? Ada is overkill — look at Intercom Fin. Just want a chatbot on your website? Chatwoot, Crisp, or Intercom Essential. Voice-first support? PolyAI or Cognigy.

## Vendor context

2026-09-20: Pricing Transparency = Opaque, so per the refresh rules pricing was NOT re-verified this run. Last Checked Date updated only. No prices changed, no snapshot rows written.

---

*Pricing data maintained by SaaS Price Hub. Human-readable page: [https://saaspricehub.io/tools/ada](https://saaspricehub.io/tools/ada). All prices in USD unless otherwise noted. This file is machine-readable and updated within 24 hours of any tracked price change.*