---
tool: "Cognigy"
slug: "cognigy"
category: "Customer Support"
pricing_model: "Per Usage"
pricing_transparency: "Opaque"
entry_price_monthly: null
entry_price_annual: 0
annual_discount_pct: 0
native_currency: "USD"
free_plan_available: false
free_trial_days: null
enterprise_pricing_available: false
number_of_plans: null
key_limit_metric: null
last_checked_date: "2026-09-20"
last_manually_verified: null
verification_status: "Auto-Verified"
vendor_pricing_page: "https://cognigy.com/pricing"
vendor_website: "https://cognigy.com"
source: https://saaspricehub.io/tools/cognigy
---

# Cognigy pricing

Enterprise conversational AI platform for voice + chat customer engagement. Cognigy.AI is deployed in contact centers to handle voice and chat with autonomous AI agents. Pricing: enterprise-only, reported deals $75K-500K+/year depending on channel and volume. Popular in European enterprises (Lufthansa, Bosch, Toyota) that need multi-language voice + chat support at scale.

## Current entry price

**$0/month** billed annually.

## All tiers

| Plan | Monthly | Annual | Key limit |
| --- | --- | --- | --- |
| Enterprise | custom | custom | reported deals $75K-500K+/year |

## Pricing model

- **Model:** Per Usage
- **Key limit metric:** Not specified
- **Free plan:** No
- **Free trial:** No separate trial
- **Enterprise pricing:** Not offered
- **Native currency:** USD

## Verification

- **Last automated check:** 2026-09-20
- **Last manual verification:** Not manually verified
- **Verification status:** Auto-Verified
- **Source:** https://cognigy.com/pricing

## Recommendation

In other words, Cognigy is worth it for enterprise contact centers (especially European) that need conversational AI across both voice and chat channels with strong multi-language support. Deals reportedly $75K-500K+/year. Positioning is enterprise-first with heavy focus on contact-center integrations (Genesys, Avaya, NICE). Downside: not self-serve; SMBs should look at Intercom Fin or Chatwoot with plugins.

## Alternative to consider

Chat-only, no voice? Ada, Decagon, or Sierra. SMB? Intercom Fin or Chatwoot. US-first market? Sierra or Ada more common.

## Vendor context

2026-09-20: Pricing Transparency = Opaque, so per the refresh rules pricing was NOT re-verified this run. Last Checked Date updated only. No prices changed, no snapshot rows written.

---

*Pricing data maintained by SaaS Price Hub. Human-readable page: [https://saaspricehub.io/tools/cognigy](https://saaspricehub.io/tools/cognigy). All prices in USD unless otherwise noted. This file is machine-readable and updated within 24 hours of any tracked price change.*