---
tool: "Crisp"
slug: "crisp"
category: "Customer Support"
pricing_model: "Flat Rate"
pricing_transparency: "Public"
entry_price_monthly: 48.6
entry_price_annual: 48.6
annual_discount_pct: 0
native_currency: "EUR"
free_plan_available: true
free_trial_days: 14
enterprise_pricing_available: true
number_of_plans: 4
key_limit_metric: "Workspaces"
last_checked_date: "2026-07-28"
last_manually_verified: "2026-07-28"
verification_status: "Verified"
vendor_pricing_page: "https://crisp.chat/en/pricing/"
vendor_website: "https://crisp.chat"
source: https://saaspricehub.io/tools/crisp
---

# Crisp pricing

French all-in-one customer messaging platform (live chat + shared inbox + knowledge base). Positioned as the alternative to Intercom at roughly 1/10th the price. Distinctive for its "lifetime deal" mentality — flat pricing per workspace, not per contact or per seat, which lets fast-growing SMBs avoid the Intercom scaling trap. Priced $0-$95/mo per workspace. Popular with SMBs and European e-commerce.

## Current entry price

**$48.60/month** billed monthly. **$48.60/month** billed annually.

## All tiers

| Plan | Monthly | Annual | Key limit |
| --- | --- | --- | --- |
| Free | $0 | $0 | 2 seats, basic chat, forever free |
| Mini | $48.60 | $48.60 | 4 agents per workspace (€45/mo native) |
| Essentials | $102.60 | $102.60 | 10 agents, 50 AI uses/mo (€95/mo native) |
| Plus | $318.60 | $318.60 | 20 agents, unlimited AI, +$10/extra agent (€295/mo native) |

## Pricing model

- **Model:** Flat Rate
- **Key limit metric:** Workspaces
- **Free plan:** Yes
- **Free trial:** 14 days
- **Enterprise pricing:** Available (custom quote)
- **Native currency:** EUR

## Verification

- **Last automated check:** 2026-07-28
- **Last manual verification:** 2026-07-28
- **Verification status:** Verified
- **Source:** https://crisp.chat/en/pricing/

## Recommendation

In other words, Crisp is worth it for small businesses and startups (1-30 people) that want live chat + shared inbox + chatbot in one tool — particularly if you're EU-based and value the French-native UX polish. Free tier is usable; Mini covers solo/small; Essentials adds shared inbox and automations; Plus adds AI and MagicReply. Very easy setup. Native integrations with Slack, WhatsApp, Messenger, Shopify, and 50+ apps. Downside: EUR-native pricing surprises USD-based teams (FX drift), and knowledge base + ticketing are lighter than Intercom/Zendesk.

## Alternative to consider

Enterprise-grade support + ticketing? Pick Intercom, Zendesk Suite, or Freshdesk. Open-source preference? Chatwoot Community (free self-hosted).

## Vendor context

DATA CORRECTION 2026-07-28: CURRENCY BUG. Crisp is French, prices natively in EUR. Previous $45 was recorded from third-party sources without recognizing the currency. Crisp's actual pricing per crisp.chat/en/pricing: Free (forever) / Mini €45/mo / Essentials €95/mo / Plus €295/mo. All prices per workspace (flat rate, not per seat). Now stored as USD-equivalent using 1.08 EUR/USD rate so EUR display converts correctly: €45 → $48.60 stored → displays back to €45. Native Currency should be marked EUR for future-proof handling.

---

*Pricing data maintained by SaaS Price Hub. Human-readable page: [https://saaspricehub.io/tools/crisp](https://saaspricehub.io/tools/crisp). All prices in USD unless otherwise noted. This file is machine-readable and updated within 24 hours of any tracked price change.*