Grafana vs JumpCloud — Pricing, Plans, and Verified Costs (2026)
Grafana and JumpCloud both start at $19/mo on their entry tier.
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- Grafana (Per Usage) — Grafana bills on usage — $19/mo Pro base + pay-per-metric/log/trace GB above free tier on top of a paid plan starting at $19/mo. The plan includes an allowance; anything beyond it is metered.
- JumpCloud (Unknown model) — JumpCloud bills on a fixed plan from $19/mo, so the listed price is what you pay regardless of volume.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
Grafana Cloud packages open-source observability (Prometheus, Loki, Tempo, Pyroscope, k6) as a managed platform with unified metrics, logs, traces, profiles, and load testing. Free tier includes 14-day retention across all data types plus community support. Pro from $19/mo adds 13-month metrics retention + 30-day logs/traces/profiles + email support + pay-as-you-go usage above generous free allowances. Enterprise starts at $25K/year commit with premium support and Federal/BYO Cloud deployment.
Open directory platform combining identity management (SSO, MFA), device management (MDM for Mac/Windows/Linux), and password management in one tool. Positioned as the SMB-friendly alternative to running Okta + Jamf + LastPass separately. Distinctive for supporting Linux devices natively (rare among MDM tools) and offering a free tier for up to 10 users + 10 devices. Priced modularly ($11-$25/user/mo) or bundled in Platform ($19) or Platform Prime ($25). Popular with 20-500 person tech companies without dedicated IT ops. $2.56B valuation (2021 Series F).
All plans compared
| Tier role | Plan | Grafana monthly | Grafana annual | JumpCloud monthly | JumpCloud annual |
|---|---|---|---|---|---|
| Free / starter | Free | Free | Free | Free | Free |
| Entry paid | Pro / Device Management | $19 | $19 | $11 | $11 |
| Mid tier 1 | — / Core Directory | — | — | $15 | $15 |
| Mid tier 2 | — / Platform | — | — | $19 | $19 |
| Pro / power | — / Platform Prime | — | — | $25 | $25 |
| Enterprise | Enterprise / — | Custom | Custom | — | — |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Grafana is worth it if… Grafana Cloud is ideal for engineering teams who want open-source observability without operating the stack themselves. Best if you're comfortable with usage-based pricing that scales with metric volume rather than per-host commits.
JumpCloud is worth it if… growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff. Free covers up to 10 users + 10 devices (real free tier); Core Directory adds unified identity for larger teams; Platform ($19/user) bundles everything (identity + MDM + apps + patching + password manager); Platform Prime ($25) adds 24/7 support and cert management.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Grafana over JumpCloud if…
Choose Grafana if…
- You want to pay only for actual usage (per usage, from $19/mo).
- You match the profile Grafana is built for: Grafana Cloud is ideal for engineering teams who want open-source observability without operating the stack themselves.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
Choose JumpCloud if…
- You're comfortable with JumpCloud's from $19/mo entry point.
- You match the profile JumpCloud is built for: growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
At a glance
| Grafana | JumpCloud | |
|---|---|---|
| Free plan | Yes | Yes |
| Entry price | $19/mo | $19/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Usage | — |
| Verification | Pricing under review | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 27, 2026. Tracked daily.
Frequently asked questions
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Common questions about Grafana and JumpCloud
- How much does Grafana cost in 2026?
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- How much does JumpCloud cost in 2026?
- Does JumpCloud have a free plan?
- How often does JumpCloud change prices?
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