JumpCloud vs Neon — Pricing, Plans, and Verified Costs (2026)
JumpCloud starts at $19/mo. Neon uses custom pricing — request a quote to compare.
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- JumpCloud (Unknown model) — JumpCloud bills on a fixed plan from $19/mo, so the listed price is what you pay regardless of volume.
- Neon (Per Usage) — Neon bills purely on usage — Free 100 CU-hr/mo + 0.5GB, then $0.106-$0.222/CU-hour + $0.35/GB-month. There is no fixed per-seat fee, so the monthly cost depends entirely on how much you consume.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
Open directory platform combining identity management (SSO, MFA), device management (MDM for Mac/Windows/Linux), and password management in one tool. Positioned as the SMB-friendly alternative to running Okta + Jamf + LastPass separately. Distinctive for supporting Linux devices natively (rare among MDM tools) and offering a free tier for up to 10 users + 10 devices. Priced modularly ($11-$25/user/mo) or bundled in Platform ($19) or Platform Prime ($25). Popular with 20-500 person tech companies without dedicated IT ops. $2.56B valuation (2021 Series F).
Serverless Postgres, valued $2B private. Positioned as the alternative to AWS RDS for developers who want true scale-to-zero + database branching (like git branches for your data). Launch tier from $19/mo, then usage-based on compute + storage + egress. Free tier includes real production Postgres. Popular with modern JavaScript stacks (Next.js, Vercel, Cloudflare) and Series A-B startups. Acquired by Databricks in 2025 for $1B.
All plans compared
| Tier role | Plan | JumpCloud monthly | JumpCloud annual | Neon monthly | Neon annual |
|---|---|---|---|---|---|
| Free / starter | Free | Free | Free | Free | Free |
| Entry paid | Device Management / — | $11 | $11 | — | — |
| Mid tier 1 | Core Directory / — | $15 | $15 | — | — |
| Mid tier 2 | Platform / — | $19 | $19 | — | — |
| Pro / power | Platform Prime / — | $25 | $25 | — | — |
| Enterprise | — / Enterprise | — | — | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
JumpCloud is worth it if… growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff. Free covers up to 10 users + 10 devices (real free tier); Core Directory adds unified identity for larger teams; Platform ($19/user) bundles everything (identity + MDM + apps + patching + password manager); Platform Prime ($25) adds 24/7 support and cert management.
Neon is worth it if… developers building serverless apps that want Postgres with scale-to-zero pricing — particularly if your workload is bursty and you don't want to pay for idle compute. 5GB storage; Launch is pure usage-based; Scale adds multi-AZ HA; Enterprise custom.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose JumpCloud over Neon if…
Choose JumpCloud if…
- You're comfortable with JumpCloud's from $19/mo entry point.
- You match the profile JumpCloud is built for: growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
Choose Neon if…
- You want to pay only for actual usage (per usage, a free entry tier).
- You match the profile Neon is built for: developers building serverless apps that want Postgres with scale-to-zero pricing — particularly if your workload is bursty and you don't want to pay for idle compute.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
At a glance
| JumpCloud | Neon | |
|---|---|---|
| Free plan | Yes | Yes |
| Entry price | $19/mo | Free |
| Enterprise available | Yes | Yes |
| Pricing model | — | Per Usage |
| Verification | Pricing under review | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 26, 2026. Tracked daily.