JumpCloud vs New Relic — Pricing, Plans, and Verified Costs (2026)
JumpCloud starts at $19/mo. New Relic starts at $99/mo. JumpCloud is $80/mo cheaper on the entry tier than New Relic.
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- JumpCloud (Unknown model) — JumpCloud bills on a fixed plan from $19/mo, so the listed price is what you pay regardless of volume.
- New Relic (Per Usage) — New Relic bills on usage — Free 100GB/mo + 1 user; then $0.30-$0.55/GB + $99-$549 per full user/mo on top of a paid plan starting at $99/mo. The plan includes an allowance; anything beyond it is metered.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
Open directory platform combining identity management (SSO, MFA), device management (MDM for Mac/Windows/Linux), and password management in one tool. Positioned as the SMB-friendly alternative to running Okta + Jamf + LastPass separately. Distinctive for supporting Linux devices natively (rare among MDM tools) and offering a free tier for up to 10 users + 10 devices. Priced modularly ($11-$25/user/mo) or bundled in Platform ($19) or Platform Prime ($25). Popular with 20-500 person tech companies without dedicated IT ops. $2.56B valuation (2021 Series F).
New Relic is a full-stack observability platform with 50+ capabilities (APM, infrastructure, logs, RUM, browser, mobile). Best-in-class free tier: 100GB/mo ingest + 1 full-platform user + unlimited basic users. Paid tiers layer per-user fees (Standard ~$99/user/mo, Pro up to $549/user/mo) plus per-GB ingest above 100GB. Enterprise custom.
All plans compared
| Tier role | Plan | JumpCloud monthly | JumpCloud annual | New Relic monthly | New Relic annual |
|---|---|---|---|---|---|
| Free / starter | Free | Free | Free | Free | Free |
| Entry paid | Device Management / Standard | $11 | $11 | $99 | $99 |
| Mid tier 1 | Core Directory / — | $15 | $15 | — | — |
| Mid tier 2 | Platform / — | $19 | $19 | — | — |
| Pro / power | Platform Prime / Pro | $25 | $25 | $349 | $349 |
| Enterprise | — / Enterprise | — | — | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
JumpCloud is worth it if… growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff. Free covers up to 10 users + 10 devices (real free tier); Core Directory adds unified identity for larger teams; Platform ($19/user) bundles everything (identity + MDM + apps + patching + password manager); Platform Prime ($25) adds 24/7 support and cert management.
New Relic is worth it if… New Relic is ideal for teams starting observability who want a generous free tier (100GB) to test-drive before committing. Best if you can plan around hybrid per-user + per-GB pricing that scales with team size and data volume.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose JumpCloud over New Relic if…
Choose JumpCloud if…
- You're comfortable with JumpCloud's from $19/mo entry point.
- You match the profile JumpCloud is built for: growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
Choose New Relic if…
- You want to pay only for actual usage (per usage, from $99/mo).
- You match the profile New Relic is built for: ideal for teams starting observability who want a generous free tier (100GB) to test-drive before committing.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
At a glance
| JumpCloud | New Relic | |
|---|---|---|
| Free plan | Yes | Yes |
| Entry price | $19/mo | $99/mo |
| Enterprise available | Yes | Yes |
| Pricing model | — | Per Usage |
| Verification | Pricing under review | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 27, 2026. Tracked daily.
Frequently asked questions
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Common questions about JumpCloud and New Relic
- How much does JumpCloud cost in 2026?
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- How often does JumpCloud change prices?
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- How much does New Relic cost in 2026?
- Does New Relic have a free plan?
- How often does New Relic change prices?
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