JumpCloud vs OpenObserve — Pricing, Plans, and Verified Costs (2026)
JumpCloud starts at $19/mo. OpenObserve uses custom pricing — request a quote to compare.
See price history: JumpCloud · OpenObserve
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- JumpCloud (Unknown model) — JumpCloud bills on a fixed plan from $19/mo, so the listed price is what you pay regardless of volume.
- OpenObserve (Per Usage) — OpenObserve bills purely on usage — $0.50/GB ingest + $0.01/GB query (30% off annual, no per-seat fees). There is no fixed per-seat fee, so the monthly cost depends entirely on how much you consume.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
Open directory platform combining identity management (SSO, MFA), device management (MDM for Mac/Windows/Linux), and password management in one tool. Positioned as the SMB-friendly alternative to running Okta + Jamf + LastPass separately. Distinctive for supporting Linux devices natively (rare among MDM tools) and offering a free tier for up to 10 users + 10 devices. Priced modularly ($11-$25/user/mo) or bundled in Platform ($19) or Platform Prime ($25). Popular with 20-500 person tech companies without dedicated IT ops. $2.56B valuation (2021 Series F).
OpenObserve is a Datadog/Splunk/New Relic alternative positioned on transparent pay-as-you-go pricing with no per-seat or per-host fees. Cloud PAYG: $0.50/GB ingestion + $0.01/GB query (30% off with annual commit). Includes 15-month metrics retention + 30-day non-metrics retention default. Enterprise adds SSO/RBAC, AI SRE agent, BYO bucket infinite retention. Self-hosted OSS is free; Self-hosted Enterprise free up to 50GB/day.
All plans compared
| Tier role | Plan | JumpCloud monthly | JumpCloud annual | OpenObserve monthly | OpenObserve annual |
|---|---|---|---|---|---|
| Free / starter | Free / Cloud Professional (PAYG) | Free | Free | Free | Free |
| Entry paid | Device Management / — | $11 | $11 | — | — |
| Mid tier 1 | Core Directory / — | $15 | $15 | — | — |
| Mid tier 2 | Platform / — | $19 | $19 | — | — |
| Pro / power | Platform Prime / — | $25 | $25 | — | — |
| Enterprise | — / Cloud Enterprise | — | — | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
JumpCloud is worth it if… growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff. Free covers up to 10 users + 10 devices (real free tier); Core Directory adds unified identity for larger teams; Platform ($19/user) bundles everything (identity + MDM + apps + patching + password manager); Platform Prime ($25) adds 24/7 support and cert management.
OpenObserve is worth it if… OpenObserve is ideal for teams migrating off Datadog, Splunk, or New Relic who want radically transparent pay-per-GB pricing with no seat fees. Best if your telemetry cost is dominated by log and metric volume rather than user count.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose JumpCloud over OpenObserve if…
Choose JumpCloud if…
- You're comfortable with JumpCloud's from $19/mo entry point.
- You match the profile JumpCloud is built for: growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
Choose OpenObserve if…
- You want to pay only for actual usage (per usage, a free entry tier).
- You match the profile OpenObserve is built for: ideal for teams migrating off Datadog, Splunk, or New Relic who want radically transparent pay-per-GB pricing with no seat fees.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
At a glance
| JumpCloud | OpenObserve | |
|---|---|---|
| Free plan | Yes | Yes |
| Entry price | $19/mo | Free |
| Enterprise available | Yes | Yes |
| Pricing model | — | Per Usage |
| Verification | Pricing under review | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 27, 2026. Tracked daily.