JumpCloud vs Splunk Observability Cloud — Pricing, Plans, and Verified Costs (2026)

TL;DR

JumpCloud starts at $19/mo. Splunk Observability Cloud uses custom pricing — request a quote to compare.

Pricing under review

See price history: JumpCloud · Splunk Observability Cloud

How pricing works

These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.

  • JumpCloud (Unknown model) — JumpCloud bills on a fixed plan from $19/mo, so the listed price is what you pay regardless of volume.
  • Splunk Observability Cloud (Per Usage) — Splunk Observability Cloud bills purely on usage — Quote-based via sales — Entity, Ingest, or Workload pricing models. There is no fixed per-seat fee, so the monthly cost depends entirely on how much you consume.

Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.

JumpCloud logo
JumpCloud
Developer & Infrastructure
Starts at
$19/mo

Open directory platform combining identity management (SSO, MFA), device management (MDM for Mac/Windows/Linux), and password management in one tool. Positioned as the SMB-friendly alternative to running Okta + Jamf + LastPass separately. Distinctive for supporting Linux devices natively (rare among MDM tools) and offering a free tier for up to 10 users + 10 devices. Priced modularly ($11-$25/user/mo) or bundled in Platform ($19) or Platform Prime ($25). Popular with 20-500 person tech companies without dedicated IT ops. $2.56B valuation (2021 Series F).

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Splunk Observability Cloud logo
Splunk Observability Cloud
Developer & Infrastructure
Starts at
Custom pricing

Splunk Observability Cloud is Cisco-owned enterprise observability with three quote-based pricing models: Entity (per-host, predictable), Ingest (per data volume, unlimited searches), and Workload (aligned to search patterns). Includes Infrastructure Monitoring, APM, Digital Experience Analytics, Log Observer, and IT Service Intelligence in one platform. No public list prices — all deals go through sales. 14-day free trial available. Acquired by Cisco in 2024.

All plans compared

Tier rolePlanJumpCloud monthlyJumpCloud annualSplunk Observability Cloud monthlySplunk Observability Cloud annual
Free / starterFree / —FreeFree——
Entry paidDevice Management / —$11$11——
Mid tier 1Core Directory / —$15$15——
Mid tier 2Platform / —$19$19——
Pro / powerPlatform Prime / —$25$25——

Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.

What each is best for

JumpCloud logo
JumpCloud

JumpCloud is worth it if… growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff. Free covers up to 10 users + 10 devices (real free tier); Core Directory adds unified identity for larger teams; Platform ($19/user) bundles everything (identity + MDM + apps + patching + password manager); Platform Prime ($25) adds 24/7 support and cert management.

Splunk Observability Cloud logo
Splunk Observability Cloud

Splunk Observability Cloud is worth it if… Splunk Observability Cloud is ideal for large enterprises already running Splunk for security who want unified security + observability data in one platform. Best if you can absorb quote-based procurement and have Cisco as a strategic vendor.

Bottom line: Similar positioning, closer to a preference call than a strategic one.

Choose JumpCloud over Splunk Observability Cloud if…

Choose JumpCloud if…

  • You're comfortable with JumpCloud's from $19/mo entry point.
  • You match the profile JumpCloud is built for: growing tech companies (10-500 employees) that need identity + device + password management in one tool — particularly if you're running Mac + Linux + Windows without dedicated IT staff.
  • You need a general-purpose developer & infrastructure option rather than a vertical-specific one.

Choose Splunk Observability Cloud if…

  • You want to pay only for actual usage (per usage, a free entry tier).
  • You match the profile Splunk Observability Cloud is built for: ideal for large enterprises already running Splunk for security who want unified security + observability data in one platform.
  • You need a general-purpose developer & infrastructure option rather than a vertical-specific one.

At a glance

JumpCloudSplunk Observability Cloud
Free plan Yes No
Entry price$19/moCustom pricing
Enterprise available Yes Yes
Pricing model—Per Usage
VerificationPricing under reviewPricing under review
Full pricingView full pricing View full pricing

Pricing last verified September 27, 2026. Tracked daily.

Frequently asked questions

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