How much does PolyAI cost in 2026?

PolyAI uses a custom quote-based pricing model rather than fixed public tiers, with rates negotiated based on usage volume, integrations, and support needs. PolyAI publishes 1 plan (Enterprise) but no list prices, so SaaS Price Hub cannot verify an entry cost without a sales conversation. Pricing is currently under review.

Pricing under review

PolyAI on SaaS Price Hub

What are all the PolyAI pricing tiers?

PolyAI publishes 1 plans:

•Enterprise: custom quote — quote-based, deals typically $250K+/year

Is PolyAI priced per seat, per usage, or hybrid?

PolyAI is priced per usage (Per Usage).

How often does PolyAI change its pricing?

SaaS Price Hub has recorded no tracked list-price change for PolyAI in the last 12 months. Prices are sourced from the vendor's own page; verification cadence varies by tool, so check the tool page for its last confirmation date.

Full PolyAI price history

Where can I find PolyAI's official pricing page?

PolyAI publishes its own pricing at poly.ai.

PolyAI official pricing page

Is PolyAI priced in USD, EUR, or another currency?

PolyAI lists its pricing in USD.

PolyAI vs Cognigy — which is cheaper?

PolyAI entry pricing is quote-based; Cognigy is quote-based. Entry cost is not directly comparable because at least one side is quote-based.

PolyAI vs Cognigy

Compare PolyAI pricing to alternatives

PolyAI vs CognigyCustom pricing PolyAI vs VapiPricing not published PolyAI vs AssemblyAIPricing not published PolyAI vs Retell AIPricing not published PolyAI vs DeepgramPricing not published

Quick facts about PolyAI pricing

Pricing model: Per Usage
Free trial: No separate trial
Native currency: USD
Category: Voice Agents & Speech/Audio

Who is PolyAI best for?

In other words, PolyAI is worth it for enterprises replacing legacy IVR (press 1 for support) with natural-language voice agents that can handle multi-turn conversations. Deals typically start at $250K/year and go into the millions for high-volume deployments. Positioned as the enterprise-grade alternative to Vapi/Retell which target the developer/self-serve segment. Downside: no self-serve, no trial, no published pricing.

What is PolyAI not for?

Developer building your own agent? Vapi or Retell. Contact-center-first with existing platform? Cognigy or Cresta. SMB use case? Not PolyAI.

Sources

Pricing under review.

PolyAI plans

Plan	Monthly	Annual	Key limit
Enterprise	custom	custom	quote-based, deals typically $250K+/year