How much does PolyAI cost in 2026?

PolyAI uses a custom quote-based pricing model rather than fixed public tiers, with rates negotiated based on usage volume, integrations, and support needs. PolyAI publishes 1 plan (Enterprise) but no list prices, so SaaS Price Hub cannot verify an entry cost without a sales conversation. Verified against PolyAI's public materials.

⏱ Verified 1 day ago — this page pulls live from our directory and updates within 24 hours of any tracked price change.

What are all the PolyAI pricing tiers?

PolyAI publishes 1 plans:

  • Enterprise: custom quote — quote-based, deals typically $250K+/year

Is PolyAI priced per seat, per usage, or hybrid?

PolyAI is priced per usage (Per Usage).

How often does PolyAI change its pricing?

SaaS Price Hub has recorded no tracked list-price change for PolyAI in the last 12 months. Prices are re-checked against the vendor daily and any move is logged.

Full PolyAI price history

Where can I find PolyAI's official pricing page?

PolyAI publishes its own pricing at poly.ai.

PolyAI official pricing page

What does PolyAI charge extra for?

2026-09-20: Pricing Transparency = Opaque, so per the refresh rules pricing was NOT re-verified this run. Last Checked Date updated only. No prices changed, no snapshot rows written.

Is PolyAI priced in USD, EUR, or another currency?

PolyAI lists its pricing in USD.

PolyAI vs Cognigy — which is cheaper?

PolyAI entry pricing is quote-based; Cognigy is quote-based. Entry cost is not directly comparable because at least one side is quote-based.

PolyAI vs Cognigy

Quick facts about PolyAI pricing

Pricing model
Per Usage
Free trial
No separate trial
Native currency
USD
Category
Voice Agents & Speech/Audio

Who is PolyAI best for?

In other words, PolyAI is worth it for enterprises replacing legacy IVR (press 1 for support) with natural-language voice agents that can handle multi-turn conversations. Deals typically start at $250K/year and go into the millions for high-volume deployments. Positioned as the enterprise-grade alternative to Vapi/Retell which target the developer/self-serve segment. Downside: no self-serve, no trial, no published pricing.

What is PolyAI not for?

Developer building your own agent? Vapi or Retell. Contact-center-first with existing platform? Cognigy or Cresta. SMB use case? Not PolyAI.

PolyAI plans

PlanMonthlyAnnualKey limit
Enterprisecustomcustomquote-based, deals typically $250K+/year

Answer generated from SaaS Price Hub's daily-verified pricing tracker. Last updated September 20, 2026.

Browse all questions