PolyAI Pricing
PolyAI · Voice Agents & Speech/Audio
Enterprise voice AI for customer-facing conversational agents in contact centers. Enterprise-only, all pricing custom-quoted. Focus on large enterprises (banks, retail, healthcare) replacing IVR trees with conversational voice agents. Deployed by JetBlue, Marks & Spencer, PG&E and other Fortune 500 brands.
In other words, PolyAI is worth it for enterprises replacing legacy IVR (press 1 for support) with natural-language voice agents that can handle multi-turn conversations. Deals typically start at $250K/year and go into the millions for high-volume deployments. Positioned as the enterprise-grade alternative to Vapi/Retell which target the developer/self-serve segment. Downside: no self-serve, no trial, no published pricing.
Pricing summary
Pay as you go
Depends on tier
Not applicable
Developer building your own agent? Vapi or Retell. Contact-center-first with existing platform? Cognigy or Cresta. SMB use case? Not PolyAI.
All plans
See a plain-English answer to “How much does PolyAI cost?” →
| Plan | Monthly | Annual | Key limit |
|---|---|---|---|
Enterprise | Custom | Custom | quote-based, deals typically $250K+/year |
Pricing under review · View source →
Price history
Price tracking is just getting started for PolyAI. Full history will build as we log changes. See what we have so far →
Common questions about PolyAI
- How much does PolyAI cost in 2026?
- Does PolyAI have a free plan?
- What are the best PolyAI alternatives in 2026?
- Is PolyAI worth it?
- PolyAI is worth it for enterprises replacing legacy IVR (press 1 for support) with natural-language voice agents that can handle multi-turn conversations. Deals typically start at $250K/year and go into the millions for high-volume deployments.
- What are the pricing tiers of PolyAI?
- PolyAI has 1 plans: Enterprise (custom).
- How is PolyAI priced — per usage or subscription?
- PolyAI is priced per usage. You pay for what you consume, not per seat.
Frequently asked questions
About PolyAI pricing.
Alternatives in Voice Agents & Speech/Audio (13)
See how PolyAI compares to other Voice Agents & Speech/Audio tools we track. Vendor-sourced prices; check each tool page for its verification date.
At a glance
- Pricing transparency
- Opaque
Not the right fit?
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