Chorus.ai vs Otter.ai — Pricing, Plans, and Verified Costs (2026)
Otter.ai starts at $16.99/mo. Chorus.ai uses custom pricing — request a quote to compare.
Conversation intelligence platform owned by ZoomInfo (acquired 2021). Records and analyzes sales calls to surface coaching moments and deal insights. Direct competitor to Gong. Opaque pricing: $8,000/year base for 3 seats + $1,200/seat/year for additional users (~$1,000-$1,800/seat/year). Seat minimums typically 10-25. Often bundled with ZoomInfo SalesOS ($15K-$40K/year additional).
AI meeting transcription and note-taking, and one of the most widely-adopted notetakers in the enterprise market. Pricing: Basic free (300 min/mo, 30-min meeting cap), Pro $16.99/mo or $8.33 annual (1,200 min, 90-min cap), Business $30 or $19.99 annual (unlimited transcription, 4hr cap), Enterprise custom with SSO/SCIM and OtterPilot for Sales. 51% annual discount on Pro is the deepest in the notetaker category.
All plans compared
| Tier role | Plan | Chorus.ai monthly | Chorus.ai annual | Otter.ai monthly | Otter.ai annual |
|---|---|---|---|---|---|
| Free / starter | — / Basic | — | — | Free | Free |
| Entry paid | — / Pro | — | — | $16.99 | $8.33 |
| Teams | — / Business | — | — | $30 | $19.99 |
| Enterprise | — / Enterprise | — | — | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Chorus.ai is worth it if… ai (now ZoomInfo Chorus) is worth it for sales orgs (30+ reps) that want call recording + AI conversation intelligence + coaching workflows — particularly if you're already in the ZoomInfo ecosystem. Custom pricing per seat, typically bundled with ZoomInfo licenses.
Otter.ai is worth it if… ai is worth it for teams that need reliable meeting transcription across Zoom, Meet, and Teams with a clean web app for later search and sharing. 33 annual is one of the best price-per-value points in AI notetakers.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Chorus.ai over Otter.ai if…
Choose Chorus.ai if…
- You want fixed-price predictability (per seat, custom pricing).
- You match the profile Chorus.ai is built for: Chorus.
- You need a general-purpose ai notetakers option rather than a vertical-specific one.
Choose Otter.ai if…
- You want fixed-price predictability (per seat, from $16.99/mo).
- You match the profile Otter.ai is built for: Otter.
- You need a general-purpose ai notetakers option rather than a vertical-specific one.
At a glance
| Chorus.ai | Otter.ai | |
|---|---|---|
| Free plan | — | Yes |
| Entry price | Custom | $16.99/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | Per Seat |
| Last verified | September 10, 2026 | September 10, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 10, 2026. Tracked daily.