Kissflow vs ServiceNow — Pricing, Plans, and Verified Costs (2026)
Both Kissflow and ServiceNow use custom pricing — request quotes from each to compare.
See price history: Kissflow · ServiceNow
Kissflow is an enterprise low-code/no-code platform for building custom operational applications (workflow automation, BPM, citizen development). All quote-based via sales. 50+ Fortune 500 customers including Motorola, NBC Universal, PUMA. Nucleus Research validated 451% ROI in 2.8 months.
The dominant enterprise ITSM (IT Service Management) platform and low-code workflow-automation cloud, founded 2003. Positioned as the enterprise-scale alternative to Jira Service Management + BMC Remedy, with a strategy to consume all workflow-automation budgets across IT + HR + Customer Service + Field Service. Distinctive for its Now Platform (unified low-code workflow engine) + Now Assist AI (2024 launch, positioned against Copilot). Publicly traded (NYSE: NOW), $150B+ market cap. Real contracts $50K-$50M+/year with enterprise typically $500K-$5M+. Serves 8,100+ enterprises including 85% of Fortune 500.
All plans compared
| Tier role | Plan | Kissflow monthly | Kissflow annual | ServiceNow monthly | ServiceNow annual |
|---|---|---|---|---|---|
| Entry paid | — / ITSM Foundation | — | — | $100 | $100 |
| Mid tier | — / ITSM Advanced | — | — | $200 | $200 |
| Pro / power | — / ITSM Prime | — | — | $300 | $300 |
| Enterprise | Enterprise / Now Platform Enterprise | Custom | Custom | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Kissflow is worth it if… Kissflow is ideal for large enterprises tackling operational backlog (IT modernization, citizen development) who want a no-code platform with hands-on implementation.
ServiceNow is worth it if… large enterprises (2,000+ employees) that need to consolidate IT + HR + Customer Service + facilities workflows on a single unified platform — particularly if you're modernizing legacy BMC Remedy, Jira SM, or custom ticketing tools. ITSM Standard covers core incident/change/service catalog; Professional adds analytics + mobile; Enterprise adds AI Ops + virtual agent; Now Platform Enterprise for full multi-cloud workflow spend.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Kissflow over ServiceNow if…
Choose Kissflow if…
- You want fixed-price predictability (per seat, a free entry tier).
- You match the profile Kissflow is built for: ideal for large enterprises tackling operational backlog (IT modernization, citizen development) who want a no-code platform with hands-on implementation.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
Choose ServiceNow if…
- You're comfortable with ServiceNow's a free entry tier entry point.
- You match the profile ServiceNow is built for: large enterprises (2,000+ employees) that need to consolidate IT + HR + Customer Service + facilities workflows on a single unified platform — particularly if you're modernizing legacy BMC Remedy, Jira SM, or custom ticketing tools.
- You're building for field service.
At a glance
| Kissflow | ServiceNow | |
|---|---|---|
| Free plan | No | No |
| Entry price | Custom pricing | Custom pricing |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | — |
| Verification | Pricing under review | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 27, 2026. Tracked daily.