Datadog vs Workato — Pricing, Plans, and Verified Costs (2026)
Datadog starts at $18/mo. Workato uses custom pricing — request a quote to compare.
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- Datadog (Per Usage) — Datadog bills on usage — host on top of a paid plan starting at $18/mo. The plan includes an allowance; anything beyond it is metered.
- Workato (Unknown model) — Workato bills on a fixed plan, so the listed price is what you pay regardless of volume.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
The dominant cloud observability platform (metrics, logs, traces, APM), publicly traded (DDOG), ~$45B market cap. Positioned as the alternative to New Relic + Splunk + PagerDuty stitched together. Distinctive for its notorious usage-based pricing that has surprised engineering teams with 6-figure monthly bills (Coinbase's leaked contract was ~$65M/year in 2022). Priced by seat + host + volume across 20+ meters. Popular with engineering teams; feared by finance teams.
Enterprise iPaaS (integration Platform as a Service) built for IT-led workflow automation, founded 2013. Positioned as the enterprise-grade alternative to Zapier for teams building complex multi-system workflows with governance, security, and workflow-app-building beyond simple triggers/actions. Distinctive for its low-code recipe builder + Workflow Apps (workflow-in-app) + Embedded/OEM offering used by HubSpot, Atlassian, Salesforce. Priced quote-based; reference $10K-$100K+/year across Workspace/Business/Enterprise tiers. $5.7B valuation (2022 Series E). Serves 20K+ enterprises including Netflix, HP, GitLab, Broadcom.
All plans compared
| Tier role | Plan | Datadog monthly | Datadog annual | Workato monthly | Workato annual |
|---|---|---|---|---|---|
| Free / starter | Free / — | Free | Free | — | — |
| Entry paid | Infrastructure Pro / — | $18 | $15 | — | — |
| Teams | — / Business MCP | — | — | Custom | Custom |
| Enterprise | Infrastructure Enterprise / Enterprise MCP | $27 | $23 | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Datadog is worth it if… infrastructure teams (10+ engineers) that need APM + logs + metrics + synthetics + RUM in one platform — the observability default at mid-market and enterprise scale. Infrastructure covers hosts; APM, Logs, RUM, Synthetics, Database Monitoring each priced separately per module.
Workato is worth it if… mid-large enterprises (500-10,000 employees) that need IT-governed workflow automation across SaaS + on-premise systems — particularly if Zapier feels too simple and Boomi/MuleSoft feel too heavy. Workspace covers a starter team ($10K/year); Business adds SSO + private connectors + custom apps; Enterprise adds compliance + dedicated environment + AI orchestration; Embedded for OEM/white-label.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Datadog over Workato if…
Choose Datadog if…
- You want to pay only for actual usage (per usage, from $18/mo).
- You match the profile Datadog is built for: infrastructure teams (10+ engineers) that need APM + logs + metrics + synthetics + RUM in one platform — the observability default at mid-market and enterprise scale.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
Choose Workato if…
- You're comfortable with Workato's a free entry tier entry point.
- You match the profile Workato is built for: mid-large enterprises (500-10,000 employees) that need IT-governed workflow automation across SaaS + on-premise systems — particularly if Zapier feels too simple and Boomi/MuleSoft feel too heavy.
- You need a general-purpose developer & infrastructure option rather than a vertical-specific one.
At a glance
| Datadog | Workato | |
|---|---|---|
| Free plan | Yes | No |
| Entry price | $18/mo | Custom pricing |
| Enterprise available | Yes | Yes |
| Pricing model | Per Usage | — |
| Verification | Pricing under review | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 28, 2026. Tracked daily.