Heap vs LogRocket — Pricing, Plans, and Verified Costs (2026)
Heap starts at $300/mo. LogRocket starts at $176/mo. LogRocket is $124/mo cheaper on the entry tier than Heap.
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- Heap (Unknown model) — Heap bills on a fixed plan from $300/mo, so the listed price is what you pay regardless of volume.
- LogRocket (Per Usage) — LogRocket bills on usage — $176/mo from 25K sessions/mo, scales via calculator to 4M+ on top of a paid plan starting at $176/mo. The plan includes an allowance; anything beyond it is metered.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
Product analytics that captures every click, tap, and swipe automatically — positioned as the alternative to Amplitude/Mixpanel for teams that don't want to define events upfront. Distinctive for autocapture (retroactive analysis of any user interaction). Acquired by Contentsquare in 2024. Free tier up to 10K sessions/mo; Growth ~$300/mo ($3,600/yr); Enterprise typically $30K-100K/yr. Popular with product teams who value 'ask any question later' over structured tracking.
Session replay + frontend performance monitoring + error tracking in one platform. Positioned as the alternative to running Sentry + FullStory + New Relic separately. Distinctive combined view: watch a user's session AND see their JavaScript errors AND their network requests in one timeline. Free 1K sessions/mo; Team $99/mo; Professional $250/mo; Enterprise custom. Popular with frontend engineering teams who need to debug 'user reported issue' fast.
All plans compared
| Tier role | Plan | Heap monthly | Heap annual | LogRocket monthly | LogRocket annual |
|---|---|---|---|---|---|
| Free / starter | Free / — | Free | Free | — | — |
| Entry paid | Growth / Core | $300 | $300 | $176 | $176 |
| Enterprise | Enterprise | Custom | Custom | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Heap is worth it if… product/growth teams (10-500 people) that want autocapture-based analytics — no manual event instrumentation — particularly if your engineering team is too busy to build tracking taxonomies. Growth covers small teams; Pro and Premier custom for larger orgs.
LogRocket is worth it if… product/engineering teams (5-100) that want session replay + error monitoring + performance insights in one tool — particularly if you're debugging frontend issues that traditional APMs miss. Professional covers small teams; Enterprise custom for large orgs.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Heap over LogRocket if…
Choose Heap if…
- You're comfortable with Heap's from $300/mo entry point.
- You match the profile Heap is built for: product/growth teams (10-500 people) that want autocapture-based analytics — no manual event instrumentation — particularly if your engineering team is too busy to build tracking taxonomies.
- You need a general-purpose analytics & data option rather than a vertical-specific one.
Choose LogRocket if…
- You want to pay only for actual usage (per usage, from $176/mo).
- You match the profile LogRocket is built for: product/engineering teams (5-100) that want session replay + error monitoring + performance insights in one tool — particularly if you're debugging frontend issues that traditional APMs miss.
- You need a general-purpose analytics & data option rather than a vertical-specific one.
At a glance
| Heap | LogRocket | |
|---|---|---|
| Free plan | Yes | Yes |
| Entry price | $300/mo | $176/mo |
| Enterprise available | Yes | Yes |
| Pricing model | — | Per Usage |
| Verification | Pricing under review | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 26, 2026. Tracked daily.