Bland AI vs PolyAI — Pricing, Plans, and Verified Costs (2026)
Bland AI starts at $299/mo. PolyAI uses custom pricing — request a quote to compare.
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- Bland AI (Hybrid) — Bland AI is hybrid: a fixed subscription from $299/mo plus metered usage on top (Build). Your real bill moves with volume, not seat count.
- PolyAI (Per Usage) — PolyAI bills purely on usage. There is no fixed per-seat fee, so the monthly cost depends entirely on how much you consume.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
AI voice agent with a hybrid monthly + per-minute pricing model. Free trial (Start), Build $299/mo ($0.09/min connected), Scale $499/mo ($0.11/min), Enterprise custom. SMS fees, integration fees, and transfer fees stack on top. Multilingual voice and voice cloning are add-ons. Shifted from pure PAYG to tiered subscription in early 2026.
Enterprise voice AI for customer-facing conversational agents in contact centers. Enterprise-only, all pricing custom-quoted. Focus on large enterprises (banks, retail, healthcare) replacing IVR trees with conversational voice agents. Deployed by JetBlue, Marks & Spencer, PG&E and other Fortune 500 brands.
All plans compared
| Tier role | Plan | Bland AI monthly | Bland AI annual | PolyAI monthly | PolyAI annual |
|---|---|---|---|---|---|
| Free / starter | Start / — | Free | Free | — | — |
| Entry paid | Build / — | $299 | $299 | — | — |
| Pro / power | Scale / — | $499 | $499 | — | — |
| Enterprise | Enterprise | Custom | Custom | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Bland AI is worth it if… teams that want a subscription-anchored voice agent (predictable base cost) rather than pure PAYG. The 2026 shift to tiered plans made monthly forecasting easier but added a $299 floor that Vapi and Retell don't impose.
PolyAI is worth it if… enterprises replacing legacy IVR (press 1 for support) with natural-language voice agents that can handle multi-turn conversations. Deals typically start at $250K/year and go into the millions for high-volume deployments.
Bottom line: Choose based on how you want to pay — Bland AI is hybrid, PolyAI is per usage.
Choose Bland AI over PolyAI if…
Choose Bland AI if…
- You want one vendor owning the whole call path, models and telephony included.
- You're running high call volume and can commit to an enterprise contract for a lower per-minute rate.
- You need self-hosted or dedicated infrastructure for compliance-heavy calling.
Choose PolyAI if…
- You want to pay only for actual usage (per usage, custom pricing).
- You match the profile PolyAI is built for: enterprises replacing legacy IVR (press 1 for support) with natural-language voice agents that can handle multi-turn conversations.
- You're building for healthcare and contact centers.
At a glance
| Bland AI | PolyAI | |
|---|---|---|
| Free plan | No | No |
| Entry price | $299/mo | Custom |
| Enterprise available | Yes | Yes |
| Pricing model | Hybrid | Per Usage |
| Last verified | September 10, 2026 | September 20, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 20, 2026. Tracked daily.