Parloa vs Vapi — Pricing, Plans, and Verified Costs (2026)
Parloa starts at $25000/mo. Vapi starts at Free. Vapi is $25000/mo cheaper on the entry tier than Parloa.
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- Parloa (Per Usage) — Parloa bills purely on usage — Enterprise. There is no fixed per-seat fee, so the monthly cost depends entirely on how much you consume.
- Vapi (Per Usage) — Vapi bills purely on usage — PAYG. There is no fixed per-seat fee, so the monthly cost depends entirely on how much you consume.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
German enterprise AI voice agent platform with outcome-based pricing — you pay per successfully resolved conversation, not per minute. If a call escalates to a human, you don't pay the full amount. Practical entry ~$300,000+/year plus implementation. No self-serve, no free trial, sales-led only. Recently valued at $3B (2026 fundraise). Capchase partnership for financing multi-year deals.
Voice AI agent platform for developers building conversational voice apps. Base orchestration at $0.05/minute PAYG (STT/LLM/TTS/telephony billed separately, ~$0.07–0.25/min all-in). 10 concurrent lines included; extra lines $10/mo each. HIPAA add-on $2K/mo, ZDR $1K/mo. Enterprise starts $40K–70K/year. Backed by Bessemer and Y Combinator. Direct competitor to Retell AI and Bland AI.
All plans compared
| Tier role | Plan | Parloa monthly | Parloa annual | Vapi monthly | Vapi annual |
|---|---|---|---|---|---|
| Free / starter | — / PAYG | — | — | Free | Free |
| Enterprise | — / Enterprise | — | — | $3333 | $3333 |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Parloa is worth it if… enterprise contact centers handling 2M+ calls/year that want outcome-based pricing tied to conversation resolution rather than minutes consumed. If you handle 30K orders/month you're too small for their target; if you're at Fortune 500 CX scale, this is the right conversation.
Vapi is worth it if… developers who want maximum control over the voice stack — swap any STT, LLM, TTS, or telephony provider without vendor lock-in. 05/min is the lowest orchestration fee in the category, but the real cost is what you stack on top.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Parloa over Vapi if…
Choose Parloa if…
- You want to pay only for actual usage (per usage, from $25000/mo).
- You match the profile Parloa is built for: enterprise contact centers handling 2M+ calls/year that want outcome-based pricing tied to conversation resolution rather than minutes consumed.
- You're building for contact centers.
Choose Vapi if…
- You want a fully open voice stack — swap STT, LLM, TTS, or telephony providers freely.
- You're a developer prioritising maximum control over opinionated defaults.
- You need HIPAA or zero-data-retention compliance without switching platforms.
At a glance
| Parloa | Vapi | |
|---|---|---|
| Free plan | — | Yes |
| Entry price | $25000/mo | Free |
| Enterprise available | — | Yes |
| Pricing model | Per Usage | Per Usage |
| Last verified | September 10, 2026 | September 10, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 10, 2026. Tracked daily.