How much does Freshdesk Support Desk cost in 2026?
Freshdesk Support Desk's cheapest paid plan is Growth at $23/month, or $19/month billed annually (17% off). The full tier structure runs from Free through Enterprise at $107/month across 4 plans. Freshdesk Support Desk sits in the Customer Support category, where SaaS Price Hub tracks 17 tools with verified pricing. Pricing is currently under review.
Pricing under review
Does Freshdesk Support Desk have a free plan?
Yes. Freshdesk Support Desk offers a permanent free plan covering up to 2 agents, basic ticketing. Paid plans start at $23/month.
What are all the Freshdesk Support Desk pricing tiers?
Freshdesk Support Desk publishes 4 plans:
- •Free: free — up to 2 agents, basic ticketing
- •Growth: $23/month ($19/month billed annually) — up to 5 agents, automations, collision detection, reports
- •Pro: $66/month ($55/month billed annually) — up to 50 agents, custom roles, multiple products, forecasting
- •Enterprise: $107/month ($89/month billed annually) — unlimited agents, sandbox, custom objects, IP whitelisting
Is Freshdesk Support Desk priced per seat, per usage, or hybrid?
Freshdesk Support Desk is priced per seat (Per Seat), with agents as the limit that drives cost.
How often does Freshdesk Support Desk change its pricing?
SaaS Price Hub has recorded no tracked list-price change for Freshdesk Support Desk in the last 12 months. Prices are sourced from the vendor's own page; verification cadence varies by tool, so check the tool page for its last confirmation date.
Full Freshdesk Support Desk price historyWhere can I find Freshdesk Support Desk's official pricing page?
Freshdesk Support Desk publishes its own pricing at freshdesk.com/pricing.
Freshdesk Support Desk official pricing pageQuick facts about Freshdesk Support Desk pricing
- Pricing model
- Per Seat
- Key limit metric
- Agents
- Free plan
- Yes
- Free trial
- 21 days
- Enterprise pricing
- Available (custom quote)
- Native currency
- USD
- Category
- Customer Support
Who is Freshdesk Support Desk best for?
In other words, Freshdesk Support Desk is worth it for support teams (5-100 agents) that need ticketing + knowledge base + light automation without Zendesk's enterprise pricing. Free covers up to 2 agents; Growth adds automations and reports; Pro adds custom roles and multi-product; Enterprise adds sandbox and IP whitelisting. Very easy setup. Native integrations with Slack, Salesforce, HubSpot, and 1,000+ apps. Downside: reporting is thinner than Zendesk, and Freddy AI Copilot ($/agent/mo) is a separate paid add-on gated to Pro+.
What is Freshdesk Support Desk not for?
Enterprise-grade with best-in-class reporting? Pick Zendesk Suite. Omnichannel (chat + social + email)? Freshdesk Omni (sibling product) or Intercom.
Sources
Pricing under review.
Freshdesk Support Desk plans
| Plan | Monthly | Annual | Key limit |
|---|---|---|---|
| Free | 0 | 0 | up to 2 agents, basic ticketing |
| Growth | 23 | 19 | up to 5 agents, automations, collision detection, reports |
| Pro | 66 | 55 | up to 50 agents, custom roles, multiple products, forecasting |
| Enterprise | 107 | 89 | unlimited agents, sandbox, custom objects, IP whitelisting |
Answer generated from SaaS Price Hub's vendor-sourced pricing tracker; verification cadence varies by tool. Last updated July 31, 2026.
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