How much does Chatwoot cost in 2026?
Chatwoot's cheapest paid plan is Startups at $19/month. The full tier structure runs from Free through Enterprise at $99/month across 4 plans. Chatwoot sits in the Customer Support category, where SaaS Price Hub tracks 17 tools with verified pricing. Verified against Chatwoot's pricing page.
⏱ Verified 9 days ago — this page pulls live from our directory and updates within 24 hours of any tracked price change.
Does Chatwoot have a free plan?
Yes. Chatwoot offers a permanent free plan covering 2 agents, 500 conversations/mo, live chat only. Paid plans start at $19/month.
What are all the Chatwoot pricing tiers?
Chatwoot publishes 4 plans:
- •Hacker: free — 2 agents, 500 conversations/mo, live chat only
- •Startups: $19/month ($19/month billed annually) — unlimited conversations + 300 Captain AI credits
- •Business: $39/month ($39/month billed annually) — 500 Captain AI credits
- •Enterprise: $99/month ($99/month billed annually) — 800 Captain AI credits + advanced controls
Is Chatwoot priced per seat, per usage, or hybrid?
Chatwoot is priced per seat (Per Seat), with agents as the limit that drives cost.
How often does Chatwoot change its pricing?
SaaS Price Hub has recorded no tracked list-price change for Chatwoot in the last 12 months. Prices are re-checked against the vendor daily and any move is logged.
Full Chatwoot price historyWhere can I find Chatwoot's official pricing page?
Chatwoot publishes its own pricing at www.chatwoot.com/pricing.
Chatwoot official pricing pageCompare Chatwoot pricing to alternatives
Quick facts about Chatwoot pricing
- Pricing model
- Per Seat
- Key limit metric
- Agents
- Free plan
- Yes
- Free trial
- 14 days
- Enterprise pricing
- Available (custom quote)
- Native currency
- USD
- Category
- Customer Support
Who is Chatwoot best for?
In other words, Chatwoot is the open-source Intercom alternative for teams (2-100 agents) that want customer messaging + shared inbox + Captain AI — with the option to self-host if data sovereignty matters. Free Hacker tier covers 2 agents; Startups scales for small teams; Business adds more Captain AI credits and admin controls. Moderate setup (self-hosted more work than cloud). Native integrations with Slack, WhatsApp, Facebook Messenger, and 100+ apps. Downside: less polished than Intercom on customer-facing UX, and Captain AI credit limits force upgrades faster than expected.
What is Chatwoot not for?
Data-sensitive enterprise needing self-hosted? Chatwoot Community (free self-hosted). Want the polished commercial experience? Intercom or Zendesk Suite.
Chatwoot plans
| Plan | Monthly | Annual | Key limit |
|---|---|---|---|
| Hacker | 0 | 0 | 2 agents, 500 conversations/mo, live chat only |
| Startups | 19 | 19 | unlimited conversations + 300 Captain AI credits |
| Business | 39 | 39 | 500 Captain AI credits |
| Enterprise | 99 | 99 | 800 Captain AI credits + advanced controls |
Answer generated from SaaS Price Hub's daily-verified pricing tracker. Last updated September 12, 2026.
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