How much does Freshservice cost?
In other words, Freshservice starts at $29/month billed monthly, or $19/month billed annually (34% off) on the Starter plan. The full plan ladder ranges from $29 to $149 per month across 4 tiers. Prices verified Aug 18, 2026.
⏱ Verified 1 day ago — this page pulls live from our directory and updates within 24 hours of any tracked price change.
Full tier breakdown for Freshservice: Starter: $29/mo ($19/mo annual) — incident + knowledge + task + support portal; Growth: $74/mo ($49/mo annual) — + service catalog + SLA + on-call + cloud management; Pro: $149/mo ($99/mo annual) — + problem/change/release/major-incident + workload + employee journeys; Enterprise: custom — + Freddy AI Agent + sandbox + audit logs + advanced analytics.
Quick facts about Freshservice pricing
- Pricing model
- Per Seat
- Key limit metric
- Agents
- Free trial
- 14 days
- Enterprise pricing
- Available (custom quote)
- Native currency
- USD
- Category
- Customer Support
Who is Freshservice best for?
In other words, Freshservice is ideal for mid-market IT teams who want modern ITSM without ServiceNow's procurement lift. Best if consolidating from spreadsheets or Jira Service Management.
When to look elsewhere
Enterprise-scale ITSM? Pick ServiceNow. Jira-native? Pick Jira Service Management. Small team on tight budget? Pick Zoho Desk.
Freshservice plans
| Plan | Monthly | Annual | Key limit |
|---|---|---|---|
| Starter | 29 | 19 | incident + knowledge + task + support portal |
| Growth | 74 | 49 | + service catalog + SLA + on-call + cloud management |
| Pro | 149 | 99 | + problem/change/release/major-incident + workload + employee journeys |
| Enterprise | custom | custom | + Freddy AI Agent + sandbox + audit logs + advanced analytics |
Answer generated from SaaS Price Hub's daily-verified pricing tracker. Last updated August 18, 2026.
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