Fin
Fin · Customer Support
Intercom's AI customer support agent. Priced separately from Intercom's core plans: $0.99 per resolved conversation (usage-based). Popular with SMBs and mid-market that already use Intercom for messaging and want to add AI autonomous resolution.
In other words, Fin is worth it if you already run Intercom and want to plug in an autonomous AI agent priced per resolution ($0.99 per resolved conversation). At scale, it's cheaper than salary equivalents; at low volume, it's cheaper than Ada or Decagon (which have $100K+ minimums). Downside: only works well if your Intercom knowledge base is rich; garbage-in, garbage-out.
Pricing summary
No monthly fees
Pay as you go
Depends on tier
Auto-verified 2026-09-19 from training data. $0.99 per resolved conversation. Requires Intercom Core.
Not applicable
Not on Intercom? Ada, Decagon, or Sierra. Want a flat monthly price (not per-resolution)? Cognigy or Ultimate.ai. Just need a simple chatbot? Crisp or Chatwoot.
All plans
See a plain-English answer to “How much does Fin cost?” →
| Plan | Monthly | Annual | Key limit |
|---|---|---|---|
Fin AI AgentEntry tier | $0.99 | $0.99 | per resolved conversation (usage-based) |
Tier prices · View source →
Price history
Price tracking is just getting started for Fin. Full history will build as we log changes. See what we have so far →
Common questions about Fin
- Is Fin worth it?
- 99 per resolved conversation). At scale, it's cheaper than salary equivalents; at low volume, it's cheaper than Ada or Decagon (which have $100K+ minimums).
- What are the pricing tiers of Fin?
- Fin has 1 plans: Fin AI Agent ($0.99/mo).
- How is Fin priced — per usage or subscription?
- Fin is priced per usage. You pay for what you consume, not per seat.
Frequently asked questions
About Fin pricing.
Alternatives in Customer Support (16)
See how Fin compares to other Customer Support tools we track. Prices verified daily.
At a glance
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