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Fin

Fin · Customer Support

Intercom's AI customer support agent. Priced separately from Intercom's core plans: $0.99 per resolved conversation (usage-based). Popular with SMBs and mid-market that already use Intercom for messaging and want to add AI autonomous resolution.

In other words, Fin is worth it if you already run Intercom and want to plug in an autonomous AI agent priced per resolution ($0.99 per resolved conversation). At scale, it's cheaper than salary equivalents; at low volume, it's cheaper than Ada or Decagon (which have $100K+ minimums). Downside: only works well if your Intercom knowledge base is rich; garbage-in, garbage-out.

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Pricing summary

Starting price
$0 / month

No monthly fees

Pricing model
Per Usage

Pay as you go

Key limit
Varies by plan

Depends on tier

Additional fees
Varies

Auto-verified 2026-09-19 from training data. $0.99 per resolved conversation. Requires Intercom Core.

Free trial
No

Not applicable

Pricing verified for United States.View full pricing details on Fin's website
Machine-readable pricing: pricing.md ↓
Alternatives to consider

Not on Intercom? Ada, Decagon, or Sierra. Want a flat monthly price (not per-resolution)? Cognigy or Ultimate.ai. Just need a simple chatbot? Crisp or Chatwoot.

All plans

See a plain-English answer to “How much does Fin cost?” →

PlanMonthlyAnnualKey limit
Fin AI AgentEntry tier
$0.99
$0.99
per resolved conversation (usage-based)

Tier prices · View source →

Price history

Price tracking is just getting started for Fin. Full history will build as we log changes. See what we have so far →

Common questions about Fin

Is Fin worth it?
99 per resolved conversation). At scale, it's cheaper than salary equivalents; at low volume, it's cheaper than Ada or Decagon (which have $100K+ minimums).
What are the pricing tiers of Fin?
Fin has 1 plans: Fin AI Agent ($0.99/mo).
How is Fin priced — per usage or subscription?
Fin is priced per usage. You pay for what you consume, not per seat.

Frequently asked questions

About Fin pricing.

Fin bills on usage, with paid plans from $0.99/month. The Fin AI Agent tier includes per resolved conversation (usage-based). Real all-in cost may be higher depending on downstream models, telephony, or storage — see the full pricing breakdown on this page.

At a glance

Pricing transparency
Public

Not the right fit?

See alternatives to Fin