Customer SupportPublicPricing under review

Fin Pricing

Fin · Customer Support

Intercom's AI customer support agent. Priced separately from Intercom's core plans: $0.99 per resolved conversation (usage-based). Popular with SMBs and mid-market that already use Intercom for messaging and want to add AI autonomous resolution.

In other words, Fin is worth it if you already run Intercom and want to plug in an autonomous AI agent priced per resolution ($0.99 per resolved conversation). At scale, it's cheaper than salary equivalents; at low volume, it's cheaper than Ada or Decagon (which have $100K+ minimums). Downside: only works well if your Intercom knowledge base is rich; garbage-in, garbage-out.

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Pricing summary

Starting price

$0 / month

No monthly fees

Pricing model

Per Usage

Pay as you go

Key limit

Varies by plan

Depends on tier

Free trial

Not applicable

Pricing verified for United States.View full pricing details on Fin's website

Machine-readable pricing: pricing.md ↓

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Alternatives to consider

Not on Intercom? Ada, Decagon, or Sierra. Want a flat monthly price (not per-resolution)? Cognigy or Ultimate.ai. Just need a simple chatbot? Crisp or Chatwoot.

All plans

See a plain-English answer to “How much does Fin cost?” →

Plan	Monthly	Annual	Key limit
Fin AI AgentEntry tier	$0.99	$0.99	per resolution/outcome (usage-based); qualifications billed at 9.99
Fin for Platforms	$49	$49	base fee/mo incl. 50 resolutions, then 0.99 per additional outcome

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Price history

Price tracking is just getting started for Fin. Full history will build as we log changes. See what we have so far →

Common questions about Fin

Is Fin worth it?: 99 per resolved conversation). At scale, it's cheaper than salary equivalents; at low volume, it's cheaper than Ada or Decagon (which have $100K+ minimums).
What are the pricing tiers of Fin?: Fin has 2 plans: Fin AI Agent ($0.99/mo), Fin for Platforms ($49/mo).
How is Fin priced — per usage or subscription?: Fin is priced per usage. You pay for what you consume, not per seat.

Frequently asked questions

About Fin pricing.

Fin bills on usage, with paid plans from $0.99/month. The Fin AI Agent tier includes per resolution/outcome (usage-based); qualifications billed at 9.99. Real all-in cost may be higher depending on downstream models, telephony, or storage — see the full pricing breakdown on this page.

Free-tier availability for Fin isn't confirmed in our tracker yet. Check the vendor pricing page for the current usage allowance.

Fin is priced per usage. There is no fixed seat fee — you are billed per unit of usage consumed.

See side-by-side comparisons with Not on Intercom and Ada on saaspricehub.io. Note that Fin bills on usage, so total cost depends on volume rather than seat count — normalise both tools to your expected monthly usage before comparing.

No pricing changes recorded in the last 6 months of tracking.

Alternatives in Customer Support (16)

See how Fin compares to other Customer Support tools we track. Vendor-sourced prices; check each tool page for its verification date.

Chatwoot

$19/mo

Freshdesk Support Desk

At a glance

Pricing transparency: Public

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Fin Pricing

Pricing summary

All plans

Price history

Common questions about Fin

Frequently asked questions

How much does Fin cost per unit of usage?

Does Fin have a free tier or trial?

Is Fin priced per seat or per usage?

How does Fin pricing compare to alternatives?

Has Fin changed its pricing recently?

Alternatives in Customer Support (16)

At a glance