Customer SupportPublicPricing under review

Crisp Pricing

Crisp · Customer Support

French all-in-one customer messaging platform (live chat + shared inbox + knowledge base). Positioned as the alternative to Intercom at roughly 1/10th the price. Distinctive for its "lifetime deal" mentality — flat pricing per workspace, not per contact or per seat, which lets fast-growing SMBs avoid the Intercom scaling trap. Priced $0-$95/mo per workspace. Popular with SMBs and European e-commerce.

In other words, Crisp is worth it for small businesses and startups (1-30 people) that want live chat + shared inbox + chatbot in one tool — particularly if you're EU-based and value the French-native UX polish. Free tier is usable; Mini covers solo/small; Essentials adds shared inbox and automations; Plus adds AI and MagicReply. Very easy setup. Native integrations with Slack, WhatsApp, Messenger, Shopify, and 50+ apps. Downside: EUR-native pricing surprises USD-based teams (FX drift), and knowledge base + ticketing are lighter than Intercom/Zendesk.

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Pricing summary

Starting price

$48.6/mo

Pricing model

Flat Rate

Both

Key limit

Workspaces

Main metered limit

Free trial

14-day free trial + free plan

Pricing verified for United States.View full pricing details on Crisp's website

Machine-readable pricing: pricing.md ↓

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Alternatives to consider

Enterprise-grade support + ticketing? Pick Intercom, Zendesk Suite, or Freshdesk. Open-source preference? Chatwoot Community (free self-hosted).

All plans

See a plain-English answer to “How much does Crisp cost?” →

Plan	Monthly	Annual	Key limit
Free	Free	Free	2 seats, basic chat, forever free
MiniEntry tier	$48.6	$48.6	4 agents per workspace (€45/mo native)
Essentials	$102.6	$102.6	10 agents, 50 AI uses/mo (€95/mo native)
Plus	$318.6	$318.6	20 agents, unlimited AI, +$10/extra agent (€295/mo native)

Pricing under review · View source →

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Price history

Price tracking is just getting started for Crisp. Full history will build as we log changes. See what we have so far →

Common questions about Crisp

Is Crisp worth it?: Crisp is worth it for small businesses and startups (1-30 people) that want live chat + shared inbox + chatbot in one tool — particularly if you're EU-based and value the French-native UX polish. Free tier is usable; Mini covers solo/small; Essentials adds shared inbox and automations; Plus adds AI and MagicReply.
What are the pricing tiers of Crisp?: Crisp has 4 plans: Free (free), Mini ($48.60/mo), Essentials ($102.60/mo), Plus ($318.60/mo).
Is Crisp priced per user?: No. Crisp is priced flat rate, so your bill is not driven purely by seat count.

Frequently asked questions

About Crisp pricing.

Crisp pricing starts at $48.60/month on monthly billing. Crisp offers 4 paid plans in total, ranging from $48.60 to $318.60/month. Enterprise pricing is custom-quoted.

Yes to both. Crisp has a free plan (with limitations noted below) and also offers a 14-day free trial of paid plans.

Crisp has 4 publicly-priced tiers as of September 28, 2026:
• Free — free. 2 seats, basic chat, forever free.
• Mini — $48.60/mo ($48.60/mo billed annually). 4 agents per workspace (€45/mo native).
• Essentials — $102.60/mo ($102.60/mo billed annually). 10 agents, 50 AI uses/mo (€95/mo native).
• Plus — $318.60/mo ($318.60/mo billed annually). 20 agents, unlimited AI, +$10/extra agent (€295/mo native).

Yes. Crisp has had 1 price change in the last 90 days. Most recent: Entry tier rose from $25 to $48.60/month on Oct 11, 2026. See full history at /tools/crisp/price-history.

Crisp is on the premium end of Customer Support pricing at $48.60/month. Of the 9 Customer Support tools we track with published entry prices, only 2 are more expensive. The cheapest option in this category is Chatwoot at $19/month.