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Customer SupportPublic

Chatwoot

Open-source customer support platform positioned as the alternative to Zendesk and Intercom for teams that want self-hosting + no per-agent seat trap. Distinctive as the OSS challenger with a serious cloud offering. Priced free (community edition, self-hosted) up to $99/user/mo Enterprise Cloud. Popular with agencies, regulated industries, and teams building customer-facing chat into their own products via API.

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Starts at
$19/mo
$19/mo billed annually
Free plan14-day free trialPer SeatBothEnterprise available

All plans

Full tier structure not yet published — check back soon.

At a glance

Key limit metric
Agents
Pricing transparency
Public
Integrations

Integrates and connects

API access
Yes
Zapier / Make native
Yes
Ease of use
Medium
Key integrations
SlackWhatsAppFacebook MessengerTelegramZapier

Frequently asked questions

About Chatwoot pricing.