Does Zendesk Suite offer a free plan or free trial?

Free-plan and free-trial availability for Zendesk Suite isn't confirmed in our tracker yet.

What are all of Zendesk Suite's pricing tiers?

Zendesk Suite has 4 publicly-priced tiers as of July 28, 2026: • Suite Team — $69/mo ($55/mo billed annually). ticketing + email/chat + 50 AI answers/mo. • Suite Growth — $115/mo ($89/mo billed annually). multi-brand + service catalog. • Suite Professional — $149/mo ($115/mo billed annually). routing + skills-based assignment. • Suite Enterprise — custom-priced. custom agent roles + sandboxes.

Has Zendesk Suite raised or lowered prices recently?

We haven't logged any price changes for Zendesk Suite yet. Full history will build as we log changes.

How does Zendesk Suite pricing compare to other Customer Support tools?

Zendesk Suite is on the premium end of Customer Support pricing at $69/month. Of the 7 Customer Support tools we track with published entry prices, only 0 are more expensive. The cheapest option in this category is Freshdesk at $15/month.

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Customer SupportPublicPrices verified July 28, 2026

Zendesk Suite

The dominant enterprise customer support platform, taken private by Hellman & Friedman + Permira for $10.2B in 2022. Distinctive for its outcome-based AI agent pricing ($1.50-$2.00 per AI-resolved ticket) rolled out in 2026 — the first major SaaS vendor to price for outcomes rather than seats. Suite Team at $55/agent/month is the entry, but per-resolution AI billing scales unpredictably. PE-owned means expect margin work at renewal.

📈 See price history Visit website

Starts at

$69/mo

$55/mo billed annually

Annual discount

Save 20% with annual billing

14-day free trialPer SeatBothEnterprise available

All plans

Plan	Monthly	Annual	Key limit
Suite TeamEntry tier	$69	$55Save 20%	ticketing + email/chat + 50 AI answers/mo
Suite Growth	$115	$89Save 23%	multi-brand + service catalog
Suite Professional	$149	$115Save 23%	routing + skills-based assignment
Suite Enterprise	Custom	Custom	custom agent roles + sandboxes

All tier prices verified July 28, 2026 · View source →

Price history

Price tracking is just getting started for Zendesk Suite. Full history will build as we log changes. See what we have so far →

Common questions about Zendesk Suite

Frequently asked questions

About Zendesk Suite pricing.

Zendesk Suite pricing starts at $69/month on monthly billing, or $55/month if billed annually — a 20% saving. Zendesk Suite offers 4 paid plans in total, ranging from $69 to $149/month. Enterprise pricing is custom-quoted.