Beam AI vs Chatwoot — Pricing, Plans, and Verified Costs (2026)
Chatwoot starts at $19/mo. Beam AI uses custom pricing — request a quote to compare.
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- Beam AI (Per Usage) — Beam AI bills purely on usage. There is no fixed per-seat fee, so the monthly cost depends entirely on how much you consume.
- Chatwoot (Per Seat) — Chatwoot bills on a fixed plan from $19/mo, so the listed price is what you pay regardless of volume.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
Enterprise AI agent platform for building autonomous business process agents — procurement, IT ops, HR workflows. Pricing: enterprise-only, all custom-quoted. Reported deals starting mid-five figures, scaling to $500K+/year for multi-agent deployments. Focus on internal automation, not customer-facing support.
Open-source customer support platform positioned as the alternative to Zendesk and Intercom for teams that want self-hosting + no per-agent seat trap. Distinctive as the OSS challenger with a serious cloud offering. Priced free (community edition, self-hosted) up to $99/user/mo Enterprise Cloud. Popular with agencies, regulated industries, and teams building customer-facing chat into their own products via API.
All plans compared
| Tier role | Plan | Beam AI monthly | Beam AI annual | Chatwoot monthly | Chatwoot annual |
|---|---|---|---|---|---|
| Free / starter | — / Hacker | — | — | Free | Free |
| Entry paid | — / Startups | — | — | $19 | $19 |
| Teams | — / Business | — | — | $39 | $39 |
| Enterprise | Enterprise | Custom | Custom | $99 | $99 |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Beam AI is worth it if… enterprises that want to deploy AI agents for internal workflows (procurement, IT ops, HR) rather than customer support. Different buyer than Ada or Decagon — internal ops leader, not head of CX.
Chatwoot is worth it if… Chatwoot is the open-source Intercom alternative for teams (2-100 agents) that want customer messaging + shared inbox + Captain AI — with the option to self-host if data sovereignty matters. Free Hacker tier covers 2 agents; Startups scales for small teams; Business adds more Captain AI credits and admin controls.
Bottom line: Choose based on how you want to pay — Beam AI is per usage, Chatwoot is per seat.
Choose Beam AI over Chatwoot if…
Choose Beam AI if…
- You want to pay only for actual usage (per usage, custom pricing).
- You match the profile Beam AI is built for: enterprises that want to deploy AI agents for internal workflows (procurement, IT ops, HR) rather than customer support.
- You need a general-purpose customer support option rather than a vertical-specific one.
Choose Chatwoot if…
- You want fixed-price predictability (per seat, from $19/mo).
- You match the profile Chatwoot is built for: the open-source Intercom alternative for teams (2-100 agents) that want customer messaging + shared inbox + Captain AI — with the option to self-host if data sovereignty matters.
- You need a general-purpose customer support option rather than a vertical-specific one.
At a glance
| Beam AI | Chatwoot | |
|---|---|---|
| Free plan | No | Yes |
| Entry price | Custom | $19/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Usage | Per Seat |
| Last verified | — | September 12, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 12, 2026. Tracked daily.