Crisp vs Voiceflow — Pricing, Plans, and Verified Costs (2026)
Crisp starts at $48.6/mo. Voiceflow uses custom pricing — request a quote to compare.
French all-in-one customer messaging platform (live chat + shared inbox + knowledge base). Positioned as the alternative to Intercom at roughly 1/10th the price. Distinctive for its "lifetime deal" mentality — flat pricing per workspace, not per contact or per seat, which lets fast-growing SMBs avoid the Intercom scaling trap. Priced $0-$95/mo per workspace. Popular with SMBs and European e-commerce.
AI agent + conversation design platform for building chat and voice bots. Pricing: Sandbox Free (2 workspaces), Pro $60/mo (10 workspaces + advanced features), Teams $185/mo (5 seats + collaboration), Enterprise custom. Popular with product teams building conversational interfaces without full engineering effort.
All plans compared
| Tier role | Plan | Crisp monthly | Crisp annual | Voiceflow monthly | Voiceflow annual |
|---|---|---|---|---|---|
| Free / starter | Free / Sandbox | Free | Free | Free | Free |
| Entry paid | Mini / Pro | $48.6 | $48.6 | $60 | $50 |
| Mid tier | Essentials / — | $102.6 | $102.6 | — | — |
| Pro / power | Plus / — | $318.6 | $318.6 | — | — |
| Teams | — / Teams | — | — | $185 | $150 |
| Enterprise | — / Enterprise | — | — | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Crisp is worth it if… small businesses and startups (1-30 people) that want live chat + shared inbox + chatbot in one tool — particularly if you're EU-based and value the French-native UX polish. Free tier is usable; Mini covers solo/small; Essentials adds shared inbox and automations; Plus adds AI and MagicReply.
Voiceflow is worth it if… product teams that want to design conversational AI (chat + voice) with a visual editor + collaborative workflows. Pro at $60/mo suits solo builders; Teams at $185/mo suits collaboration-heavy teams.
Bottom line: Choose based on how you want to pay — Crisp is flat rate, Voiceflow is tiered.
Choose Crisp over Voiceflow if…
Choose Crisp if…
- You want fixed-price predictability (flat rate, from $48.6/mo).
- You match the profile Crisp is built for: small businesses and startups (1-30 people) that want live chat + shared inbox + chatbot in one tool — particularly if you're EU-based and value the French-native UX polish.
- You need a general-purpose customer support option rather than a vertical-specific one.
Choose Voiceflow if…
- You want fixed-price predictability (tiered, custom pricing).
- You match the profile Voiceflow is built for: product teams that want to design conversational AI (chat + voice) with a visual editor + collaborative workflows.
- You need a general-purpose customer support option rather than a vertical-specific one.
At a glance
| Crisp | Voiceflow | |
|---|---|---|
| Free plan | Yes | No |
| Entry price | $48.6/mo | Custom |
| Enterprise available | Yes | Yes |
| Pricing model | Flat Rate | Tiered |
| Last verified | September 18, 2026 | — |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 18, 2026. Tracked daily.