How much does Crisp cost in 2026?
Crisp's cheapest paid plan is Mini at $48.60/month. The full tier structure runs from Free through Plus at $318.60/month across 4 plans. Crisp sits in the Customer Support category, where SaaS Price Hub tracks 17 tools with verified pricing. Pricing is currently under review.
Pricing under review
Most recent tracked change: Crisp raised its Entry tier from $25 to $45/month (+80%) on Jul 25, 2026.
Does Crisp have a free plan?
Yes. Crisp offers a permanent free plan covering 2 seats, basic chat, forever free. Paid plans start at $48.60/month.
What are all the Crisp pricing tiers?
Crisp publishes 4 plans:
- •Free: free — 2 seats, basic chat, forever free
- •Mini: $48.60/month ($48.60/month billed annually) — 4 agents per workspace (€45/mo native)
- •Essentials: $102.60/month ($102.60/month billed annually) — 10 agents, 50 AI uses/mo (€95/mo native)
- •Plus: $318.60/month ($318.60/month billed annually) — 20 agents, unlimited AI, +$10/extra agent (€295/mo native)
Is Crisp priced per seat, per usage, or hybrid?
Crisp is priced flat rate (Flat Rate), with workspaces as the limit that drives cost.
How often does Crisp change its pricing?
SaaS Price Hub recorded 1 tracked price change for Crisp in the last 12 months (1 increase, 0 decreases). The most recent was the Entry plan on July 25, 2026.
Full Crisp price historyWhere can I find Crisp's official pricing page?
Crisp publishes its own pricing at crisp.chat/en/pricing.
Crisp official pricing pageCompare Crisp pricing to alternatives
Quick facts about Crisp pricing
- Pricing model
- Flat Rate
- Key limit metric
- Workspaces
- Free plan
- Yes
- Free trial
- 14 days
- Enterprise pricing
- Available (custom quote)
- Native currency
- EUR
- Category
- Customer Support
Who is Crisp best for?
In other words, Crisp is worth it for small businesses and startups (1-30 people) that want live chat + shared inbox + chatbot in one tool — particularly if you're EU-based and value the French-native UX polish. Free tier is usable; Mini covers solo/small; Essentials adds shared inbox and automations; Plus adds AI and MagicReply. Very easy setup. Native integrations with Slack, WhatsApp, Messenger, Shopify, and 50+ apps. Downside: EUR-native pricing surprises USD-based teams (FX drift), and knowledge base + ticketing are lighter than Intercom/Zendesk.
What is Crisp not for?
Enterprise-grade support + ticketing? Pick Intercom, Zendesk Suite, or Freshdesk. Open-source preference? Chatwoot Community (free self-hosted).
Crisp plans
| Plan | Monthly | Annual | Key limit |
|---|---|---|---|
| Free | 0 | 0 | 2 seats, basic chat, forever free |
| Mini | 48.60 | 48.60 | 4 agents per workspace (€45/mo native) |
| Essentials | 102.60 | 102.60 | 10 agents, 50 AI uses/mo (€95/mo native) |
| Plus | 318.60 | 318.60 | 20 agents, unlimited AI, +$10/extra agent (€295/mo native) |
Answer generated from SaaS Price Hub's vendor-sourced pricing tracker; verification cadence varies by tool. Last updated July 28, 2026.
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