How much does Tidio cost in 2026?
Tidio's cheapest paid plan is Starter at $29/month, or $24.17/month billed annually (17% off). The full tier structure runs from Free through Plus at $749/month across 4 plans. Tidio sits in the Customer Support category, where SaaS Price Hub tracks 17 tools with verified pricing. Verified against Tidio's pricing page.
⏱ Verified 2 days ago — this page pulls live from our directory and updates within 24 hours of any tracked price change.
Does Tidio have a free plan?
Yes. Tidio offers a permanent free plan covering 50 conversations/mo, live chat only. Paid plans start at $29/month.
What are all the Tidio pricing tiers?
Tidio publishes 4 plans:
- •Free: free — 50 conversations/mo, live chat only
- •Starter: $29/month ($24.17/month billed annually) — 100 billable conversations/mo
- •Growth: $59/month ($49.17/month billed annually) — 250 billable conversations/mo
- •Plus: $749/month — custom limits + advanced features (Lyro AI billed separately)
Is Tidio priced per seat, per usage, or hybrid?
Tidio is priced per usage (Per Usage), with conversations/month as the limit that drives cost.
How often does Tidio change its pricing?
SaaS Price Hub has recorded no tracked list-price change for Tidio in the last 12 months. Prices are re-checked against the vendor daily and any move is logged.
Full Tidio price historyWhere can I find Tidio's official pricing page?
Tidio publishes its own pricing at www.tidio.com/pricing.
Tidio official pricing pageCompare Tidio pricing to alternatives
Quick facts about Tidio pricing
- Pricing model
- Per Usage
- Key limit metric
- Conversations/month
- Free plan
- Yes
- Free trial
- 7 days
- Enterprise pricing
- Available (custom quote)
- Native currency
- USD
- Category
- Customer Support
Who is Tidio best for?
In other words, Tidio is worth it for e-commerce SMBs and small service businesses (1-25 agents) that want live chat + chatbot + email + WhatsApp inbox in one tool — particularly if you're on Shopify or WooCommerce. Free tier covers basic live chat; Starter adds triggers; Growth adds advanced automation; Plus adds enterprise features. Very easy setup (Shopify/WooCommerce apps in 5 minutes). Native integrations with Shopify, WooCommerce, WordPress, Zapier, and 50+ e-commerce tools. Downside: knowledge base is thin compared to Intercom/Zendesk, and chatbot builder is simpler than Intercom's Fin AI.
What is Tidio not for?
Enterprise support + ticketing? Pick Zendesk or Intercom. Just live chat on tight budget? Crisp free tier. Open-source? Chatwoot Community.
Tidio plans
| Plan | Monthly | Annual | Key limit |
|---|---|---|---|
| Free | 0 | 0 | 50 conversations/mo, live chat only |
| Starter | 29 | 24.17 | 100 billable conversations/mo |
| Growth | 59 | 49.17 | 250 billable conversations/mo |
| Plus | 749 | custom | custom limits + advanced features (Lyro AI billed separately) |
Answer generated from SaaS Price Hub's daily-verified pricing tracker. Last updated September 19, 2026.
Browse all questions