Crisp vs Freshdesk Support Desk: Pricing Comparison (2026)
Crisp starts at $48.6/mo. Freshdesk Support Desk starts at $23/mo. Freshdesk Support Desk is $25.6/mo cheaper on the entry tier than Crisp.
See price history: Crisp · Freshdesk Support Desk
French all-in-one customer messaging platform (live chat + shared inbox + knowledge base). Positioned as the alternative to Intercom at roughly 1/10th the price. Distinctive for its "lifetime deal" mentality — flat pricing per workspace, not per contact or per seat, which lets fast-growing SMBs avoid the Intercom scaling trap. Priced $0-$95/mo per workspace. Popular with SMBs and European e-commerce.
Customer support platform from Freshworks, positioned as the direct alternative to Zendesk at roughly half the price. Distinctive for its unified agent workspace (email, chat, phone, social in one view) and its genuine free tier for up to 10 agents. Priced $15-$79/agent/month (annual billing). Popular with SMBs pivoting from shared inbox tools like Front to real ticketing. Recently added Freddy AI Copilot for automated ticket suggestions.
All plans compared
| # | Plan | Crisp monthly | Crisp annual | Freshdesk Support Desk monthly | Freshdesk Support Desk annual |
|---|---|---|---|---|---|
| 1 | Free | 0 | 0 | 0 | 0 |
| 2 | Mini / Growth | 48.60 | 48.60 | 23 | 19 |
| 3 | Essentials / Pro | 102.60 | 102.60 | 66 | 55 |
| 4 | Plus / Enterprise | 318.60 | 318.60 | 107 | 89 |
What each is best for
French all-in-one customer messaging platform (live chat + shared inbox + knowledge base). Positioned as the alternative to Intercom at roughly 1/10th the price. Distinctive for its "lifetime deal" mentality — flat pricing per workspace, not per contact or per seat, which lets fast-growing SMBs avoid the Intercom scaling trap. Priced $0-$95/mo per workspace. Popular with SMBs and European e-commerce.
Customer support platform from Freshworks, positioned as the direct alternative to Zendesk at roughly half the price. Distinctive for its unified agent workspace (email, chat, phone, social in one view) and its genuine free tier for up to 10 agents. Priced $15-$79/agent/month (annual billing). Popular with SMBs pivoting from shared inbox tools like Front to real ticketing. Recently added Freddy AI Copilot for automated ticket suggestions.
At a glance
| Crisp | Freshdesk Support Desk | |
|---|---|---|
| Free plan | Yes | Yes |
| Entry price | $48.6/mo | $23/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Flat Rate | Per Seat |
| Last verified | July 28, 2026 | July 31, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified July 31, 2026. Tracked daily.