Does Zendesk Suite offer a free plan or free trial?

Free-plan and free-trial availability for Zendesk Suite isn't confirmed in our tracker yet.

What are all of Zendesk Suite's pricing tiers?

Zendesk Suite has 4 publicly-priced tiers as of July 28, 2026: • Suite Team — $69/mo ($55/mo billed annually). ticketing + email/chat + 50 AI answers/mo. • Suite Growth — $115/mo ($89/mo billed annually). multi-brand + service catalog. • Suite Professional — $149/mo ($115/mo billed annually). routing + skills-based assignment. • Suite Enterprise — custom-priced. custom agent roles + sandboxes.

Has Zendesk Suite raised or lowered prices recently?

Zendesk Suite's pricing has been stable since Jul 29, 2026. See full history at /tools/zendesk-suite/price-history.

How does Zendesk Suite pricing compare to other Customer Support tools?

Zendesk Suite is on the premium end of Customer Support pricing at $69/month. Of the 7 Customer Support tools we track with published entry prices, only 0 are more expensive. The cheapest option in this category is Freshdesk at $15/month.

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Customer SupportPublicPrices verified July 28, 2026

Zendesk Suite Pricing

Zendesk Suite · Customer Support

Zendesk Suite pricing starts at $69/user/month for the Suite Team plan (or $55/month billed annually). Zendesk Suite offers 4 plans: Suite Team ($69/mo), Suite Growth ($115/mo), Suite Professional ($149/mo), and Enterprise (custom quote).

Zendesk Suite is Zendesk's flagship omnichannel customer service platform — ticketing, chat, phone, email, knowledge base, and help center in one product. Suite Team at $69/agent/mo (monthly billing, ~$55/agent annual) is the entry tier. Zendesk also sells 2 standalone products with independent pricing not tracked here: Zendesk Support (basic ticketing only, cheaper at $19-23/agent/mo), Zendesk Sell (standalone sales CRM, rarely bought standalone). Suite is the packaged bundle most customers buy. Popular with mid-market to enterprise support teams. Note: Zendesk is moving toward automated-resolution pricing in 2026 (per-resolution charges layered on top of seat prices).

📈 See price history Visit website

Starts at

$69/mo

$55/mo billed annually

Annual discount

Save 20% with annual billing

14-day free trialPer SeatBothEnterprise available

All plans

Plan	Monthly	Annual	Key limit
Suite TeamEntry tier	$69	$55Save 20%	ticketing + email/chat + 50 AI answers/mo
Suite Growth	$115	$89Save 23%	multi-brand + service catalog
Suite Professional	$149	$115Save 23%	routing + skills-based assignment
Suite Enterprise	Custom	Custom	custom agent roles + sandboxes

All tier prices verified July 28, 2026 · View source →

Price history

Price tracking is just getting started for Zendesk Suite. Full history will build as we log changes. See what we have so far →

Common questions about Zendesk Suite

Frequently asked questions

About Zendesk Suite pricing.

Zendesk Suite pricing starts at $69/month on monthly billing, or $55/month if billed annually — a 20% saving. Zendesk Suite offers 4 paid plans in total, ranging from $69 to $149/month. Enterprise pricing is custom-quoted.