Does Tidio offer a free plan or free trial?

Yes to both. Tidio has a free plan (with limitations noted below) and also offers a 7-day free trial of paid plans.

What are all of Tidio's pricing tiers?

Tidio has 4 publicly-priced tiers as of July 28, 2026: • Free — free. 50 conversations/mo, live chat only. • Starter — $39/mo ($29/mo billed annually). 100 conversations/mo. • Growth — $59/mo ($49/mo billed annually). 2,000 conversations/mo. • Plus — $749/mo ($622/mo billed annually). custom limits + Lyro AI + advanced features.

Has Tidio raised or lowered prices recently?

Yes. Tidio has had 2 price changes in the last 90 days. Most recent: Entry tier fell from $39 to $29/month on Jul 29, 2026. See full history at /tools/tidio/price-history.

How does Tidio pricing compare to other Customer Support tools?

Tidio sits in the mid-range for Customer Support tools. Of the 7 we track with published entry prices, 3 are cheaper and 3 are more expensive. Entry price is $29/month vs. a category median of $29/month.

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Customer SupportPublicPrices verified July 28, 2026

Tidio Pricing

Tidio · Customer Support

Tidio pricing starts at $29/user/month for the Starter plan (or $24.17/month billed annually). Tidio offers 4 plans: Free, Starter ($39/mo), Growth ($59/mo), and Plus ($749/mo). The entry price has moved down since Jul 29, 2026.

Live chat + chatbot + ticketing platform positioned as the alternative to Intercom and Zendesk for SMBs and e-commerce. Distinctive for its Lyro AI (built-in resolution bot) at lower tiers than competitors' AI add-ons. Priced $29-$749/mo across four tiers based on conversations. Owned by Polish company Tidio Sp. z o.o. Popular with Shopify e-commerce sellers and small B2B SaaS looking for an Intercom alternative without the price shock.

📈 See price history Visit website

Starts at

$29/mo

$24.17/mo billed annually

Annual discount

Save 17% with annual billing

Free plan7-day free trialPer UsageBothEnterprise available

All plans

Plan	Monthly	Annual	Key limit
Free	Free	Free	50 conversations/mo, live chat only
StarterEntry tier	$39	$29Save 26%	100 conversations/mo
Growth	$59	$49Save 17%	2,000 conversations/mo
Plus	$749	$622Save 17%	custom limits + Lyro AI + advanced features

All tier prices verified July 28, 2026 · View source →

Price history

Price tracking is just getting started for Tidio. Full history will build as we log changes. See what we have so far →

Common questions about Tidio

Frequently asked questions

About Tidio pricing.

Tidio pricing starts at $29/month on monthly billing, or $24.17/month if billed annually — a 17% saving. Tidio offers 4 paid plans in total, ranging from $39 to $749/month. Enterprise pricing is custom-quoted.