Bitrix24 vs Close — Pricing, Plans, and Verified Costs (2026)
Bitrix24 starts at $49/mo. Close starts at $19/mo. Close is $30/mo cheaper on the entry tier than Bitrix24.
All-in-one business platform (CRM + tasks + intranet + video + chat + website), positioned as the value alternative to Salesforce + Slack + Monday + Zoom bundled. Distinctive for per-organization pricing (not per-seat) that gets absurdly cheap at scale — Basic tier is $49/mo for up to 5 users total. Real gotcha: 5-user seat cap on cheap tiers surprises fast-growing teams. Russian-founded (now HQ'd in EU), popular with SMBs in emerging markets and price-sensitive Europe.
Sales CRM built specifically for inside sales teams that live on the phone. Positioned as the alternative to Salesforce/HubSpot for teams whose primary activity is outbound calling. Distinctive for built-in power dialer, VoIP calling, and SMS in the base product (competitors charge add-ons). Priced $59-$149/user/month. Bootstrapped and profitable, founded 2013, popular with SDR-heavy SaaS sales teams.
All plans compared
| Tier role | Plan | Bitrix24 monthly | Bitrix24 annual | Close monthly | Close annual |
|---|---|---|---|---|---|
| Free / starter | Free / — | Free | Free | — | — |
| Entry paid | Basic / Solo | $61 | $49 | $19 | $9 |
| Mid tier 1 | Standard / Essentials | $124 | $99 | $49 | $35 |
| Mid tier 2 | — / Growth | — | — | $109 | $99 |
| Pro / power | Professional / Scale | $249 | $199 | $149 | $139 |
| Enterprise | Enterprise / — | $499 | $399 | — | — |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Bitrix24 is worth it if… small teams that want an all-in-one intranet + CRM + tasks + comms + video meetings in one platform — particularly if they're outside the US and price-sensitive. Free tier is genuinely usable for 5 users; Basic covers small teams with per-organization (not per-seat) pricing at low tiers.
Close is worth it if… high-velocity inside sales teams (5-50 reps) that treat email, calling, and SMS as first-class primitives — not bolted-on features. Solo covers 1 rep; Essentials scales small teams; Growth adds power dialer and workflows; Scale enterprise features.
Bottom line: Choose based on how you want to pay — Bitrix24 is tiered, Close is per seat.
Choose Bitrix24 over Close if…
Choose Bitrix24 if…
- You want fixed-price predictability (tiered, from $49/mo).
- You match the profile Bitrix24 is built for: small teams that want an all-in-one intranet + CRM + tasks + comms + video meetings in one platform — particularly if they're outside the US and price-sensitive.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose Close if…
- You want fixed-price predictability (per seat, from $19/mo).
- You match the profile Close is built for: high-velocity inside sales teams (5-50 reps) that treat email, calling, and SMS as first-class primitives — not bolted-on features.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| Bitrix24 | Close | |
|---|---|---|
| Free plan | Yes | No |
| Entry price | $49/mo | $19/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Tiered | Per Seat |
| Last verified | September 13, 2026 | September 12, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 13, 2026. Tracked daily.