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CRM & SalesPublic

Freshsales

CRM from Freshworks (publicly traded, ~$5B market cap), positioned as the value alternative to Salesforce Starter and HubSpot Sales. Distinctive for its Freddy AI features built in at lower tiers rather than charged separately at competitors. Notable 2026 pricing move: cut Growth plan from $15 to $11/user in June 2026 to defend the low end against HubSpot Free and monday CRM. Popular with SMB sales teams that outgrew spreadsheets.

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Starts at
$11/mo
$9/mo billed annually
Annual discount
Save 18% with annual billing
Free plan21-day free trialPer SeatBothEnterprise available

All plans

Full tier structure not yet published — check back soon.

At a glance

Key limit metric
Users
Pricing transparency
Public
Integrations

Integrates and connects

API access
Yes
Zapier / Make native
Yes
Ease of use
Easy
Key integrations
MailchimpGoogle WorkspaceSlackQuickBooksZapier

Frequently asked questions

About Freshsales pricing.