Bitrix24 vs Freshsales — Pricing, Plans, and Verified Costs (2026)
Bitrix24 starts at $49/mo. Freshsales starts at $11/mo. Freshsales is $38/mo cheaper on the entry tier than Bitrix24.
See price history: Bitrix24 · Freshsales
All-in-one business platform (CRM + tasks + intranet + video + chat + website), positioned as the value alternative to Salesforce + Slack + Monday + Zoom bundled. Distinctive for per-organization pricing (not per-seat) that gets absurdly cheap at scale — Basic tier is $49/mo for up to 5 users total. Real gotcha: 5-user seat cap on cheap tiers surprises fast-growing teams. Russian-founded (now HQ'd in EU), popular with SMBs in emerging markets and price-sensitive Europe.
CRM from Freshworks (publicly traded, ~$5B market cap), positioned as the value alternative to Salesforce Starter and HubSpot Sales. Distinctive for its Freddy AI features built in at lower tiers rather than charged separately at competitors. Notable 2026 pricing move: cut Growth plan from $15 to $11/user in June 2026 to defend the low end against HubSpot Free and monday CRM. Popular with SMB sales teams that outgrew spreadsheets.
All plans compared
| Tier role | Plan | Bitrix24 monthly | Bitrix24 annual | Freshsales monthly | Freshsales annual |
|---|---|---|---|---|---|
| Free / starter | Free | Free | Free | Free | Free |
| Entry paid | Basic / Growth | $61 | $49 | $11 | $9 |
| Mid tier | Standard / — | $124 | $99 | — | — |
| Pro / power | Professional / Pro | $249 | $199 | $47 | $39 |
| Enterprise | Enterprise | $499 | $399 | $71 | $59 |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Bitrix24 is worth it if… small teams that want an all-in-one intranet + CRM + tasks + comms + video meetings in one platform — particularly if they're outside the US and price-sensitive. Free tier is genuinely usable for 5 users; Basic covers small teams with per-organization (not per-seat) pricing at low tiers.
Freshsales is worth it if… small-to-mid sales teams (5-50 reps) that want a CRM bundled inside the Freshworks ecosystem (Freshdesk, Freshchat, Freshcaller) — particularly if you value single-vendor simplicity over best-in-class. Growth is the entry paid tier; Pro adds advanced automation and territories; Enterprise adds AI-based lead scoring.
Bottom line: Choose based on how you want to pay — Bitrix24 is tiered, Freshsales is per seat.
Choose Bitrix24 over Freshsales if…
Choose Bitrix24 if…
- You want fixed-price predictability (tiered, from $49/mo).
- You match the profile Bitrix24 is built for: small teams that want an all-in-one intranet + CRM + tasks + comms + video meetings in one platform — particularly if they're outside the US and price-sensitive.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose Freshsales if…
- You want fixed-price predictability (per seat, from $11/mo).
- You match the profile Freshsales is built for: small-to-mid sales teams (5-50 reps) that want a CRM bundled inside the Freshworks ecosystem (Freshdesk, Freshchat, Freshcaller) — particularly if you value single-vendor simplicity over best-in-class.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| Bitrix24 | Freshsales | |
|---|---|---|
| Free plan | Yes | Yes |
| Entry price | $49/mo | $11/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Tiered | Per Seat |
| Last verified | September 13, 2026 | September 14, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 14, 2026. Tracked daily.
Frequently asked questions
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Common questions about Bitrix24 and Freshsales
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- How much does Freshsales cost in 2026?
- Does Freshsales have a free plan?
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