Does Chatwoot offer a free plan or free trial?

Yes to both. Chatwoot has a free plan (with limitations noted below) and also offers a 14-day free trial of paid plans.

What are all of Chatwoot's pricing tiers?

Chatwoot has 4 publicly-priced tiers as of July 22, 2026: • Hacker — free. 2 agents, 500 conversations/mo, live chat only. • Startups — $19/mo ($19/mo billed annually). unlimited conversations + 300 Captain AI credits. • Business — $39/mo ($39/mo billed annually). 500 Captain AI credits. • Enterprise — $99/mo ($99/mo billed annually). 800 Captain AI credits + advanced controls.

Has Chatwoot raised or lowered prices recently?

Chatwoot's pricing has been stable since Jul 29, 2026. See full history at /tools/chatwoot/price-history.

How does Chatwoot pricing compare to other Customer Support tools?

Chatwoot is on the lower end of Customer Support pricing. Of the 7 Customer Support tools we track with published entry prices, Chatwoot is among the 2 cheapest at $19/month. The cheapest option in this category is Freshdesk at $15/month.

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Customer SupportPublicPrices verified July 22, 2026

Chatwoot Pricing

Chatwoot · Customer Support

Chatwoot pricing starts at $19/user/month for the Startups plan. Chatwoot offers 4 plans: Hacker, Startups ($19/mo), Business ($39/mo), and Enterprise (custom quote). The entry price has been stable since May 20, 2026.

Open-source customer support platform positioned as the alternative to Zendesk and Intercom for teams that want self-hosting + no per-agent seat trap. Distinctive as the OSS challenger with a serious cloud offering. Priced free (community edition, self-hosted) up to $99/user/mo Enterprise Cloud. Popular with agencies, regulated industries, and teams building customer-facing chat into their own products via API.

📈 See price history Visit website

Starts at

$19/mo

$19/mo billed annually

Free plan14-day free trialPer SeatBothEnterprise available

All plans

Plan	Monthly	Annual	Key limit
Hacker	Free	Free	2 agents, 500 conversations/mo, live chat only
StartupsEntry tier	$19	$19	unlimited conversations + 300 Captain AI credits
Business	$39	$39	500 Captain AI credits
Enterprise	$99	$99	800 Captain AI credits + advanced controls

All tier prices verified July 22, 2026 · View source →

Price history

Price tracking is just getting started for Chatwoot. Full history will build as we log changes. See what we have so far →

Common questions about Chatwoot

Frequently asked questions

About Chatwoot pricing.

Chatwoot pricing starts at $19/month on monthly billing. Chatwoot offers 4 paid plans in total, ranging from $19 to $99/month. Enterprise pricing is custom-quoted.