Freshdesk Support Desk Pricing
Freshdesk Support Desk · Customer Support
Freshdesk Support Desk pricing starts at $23/user/month for the Growth plan (or $19/month billed annually). Freshdesk Support Desk offers 4 plans: Free, Growth ($23/mo), Pro ($66/mo), and Enterprise (custom quote).
Customer support platform from Freshworks, positioned as the direct alternative to Zendesk at roughly half the price. Distinctive for its unified agent workspace (email, chat, phone, social in one view) and its genuine free tier for up to 10 agents. Priced $15-$79/agent/month (annual billing). Popular with SMBs pivoting from shared inbox tools like Front to real ticketing. Recently added Freddy AI Copilot for automated ticket suggestions.
All plans
| Plan | Monthly | Annual | Key limit |
|---|---|---|---|
Free | Free | Free | up to 2 agents, basic ticketing |
GrowthEntry tier | $23 | $19Save 17% | up to 5 agents, automations, collision detection, reports |
Pro | $66 | $55Save 17% | up to 50 agents, custom roles, multiple products, forecasting |
Enterprise | $107 | $89Save 17% | unlimited agents, sandbox, custom objects, IP whitelisting |
All tier prices verified July 31, 2026 · View source →
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