11x vs Freshsales — Pricing, Plans, and Verified Costs (2026)
Freshsales starts at $11/mo. 11x uses custom pricing — request a quote to compare.
See price history: 11x · Freshsales
Autonomous AI sales agents (Alice for SDR, Julian for outbound calls). Pricing: enterprise-only, reported starting around $30K/year per digital worker, scaling with volume. Positioned as an AI replacement for an entire SDR team — not a copilot. Raised $75M+ Series B in 2026.
CRM from Freshworks (publicly traded, ~$5B market cap), positioned as the value alternative to Salesforce Starter and HubSpot Sales. Distinctive for its Freddy AI features built in at lower tiers rather than charged separately at competitors. Notable 2026 pricing move: cut Growth plan from $15 to $11/user in June 2026 to defend the low end against HubSpot Free and monday CRM. Popular with SMB sales teams that outgrew spreadsheets.
All plans compared
| Tier role | Plan | 11x monthly | 11x annual | Freshsales monthly | Freshsales annual |
|---|---|---|---|---|---|
| Free / starter | — / Free | — | — | Free | Free |
| Entry paid | Digital Worker / Growth | $2500 | $2500 | $11 | $9 |
| Pro / power | — / Pro | — | — | $47 | $39 |
| Enterprise | Enterprise | Custom | Custom | $71 | $59 |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
11x is worth it if… 11x is worth engaging with if you're a sales leader considering whether autonomous AI SDR agents can meaningfully replace or supplement your outbound team. Reported deal size $30K+/year per 'digital worker' means the buyer is comparing against $80-120K SDR salary equivalent.
Freshsales is worth it if… small-to-mid sales teams (5-50 reps) that want a CRM bundled inside the Freshworks ecosystem (Freshdesk, Freshchat, Freshcaller) — particularly if you value single-vendor simplicity over best-in-class. Growth is the entry paid tier; Pro adds advanced automation and territories; Enterprise adds AI-based lead scoring.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose 11x over Freshsales if…
Choose 11x if…
- You want fixed-price predictability (per seat, custom pricing).
- You match the profile 11x is built for: worth engaging with if you're a sales leader considering whether autonomous AI SDR agents can meaningfully replace or supplement your outbound team.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose Freshsales if…
- You want fixed-price predictability (per seat, from $11/mo).
- You match the profile Freshsales is built for: small-to-mid sales teams (5-50 reps) that want a CRM bundled inside the Freshworks ecosystem (Freshdesk, Freshchat, Freshcaller) — particularly if you value single-vendor simplicity over best-in-class.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| 11x | Freshsales | |
|---|---|---|
| Free plan | No | Yes |
| Entry price | Custom | $11/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | Per Seat |
| Last verified | — | September 14, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 14, 2026. Tracked daily.