11x vs Zoho CRM — Pricing, Plans, and Verified Costs (2026)
Zoho CRM starts at $20/mo. 11x uses custom pricing — request a quote to compare.
Autonomous AI sales agents (Alice for SDR, Julian for outbound calls). Pricing: enterprise-only, reported starting around $30K/year per digital worker, scaling with volume. Positioned as an AI replacement for an entire SDR team — not a copilot. Raised $75M+ Series B in 2026.
Sales CRM from Zoho, the Chennai-based bootstrapped 45+ product empire. Positioned as the alternative to Salesforce for teams wanting features without enterprise pricing. Distinctive for the "Zoho One" bundle ($37/user/mo) that includes 45+ business apps — an unbeatable price/feature ratio if you can stomach the eclectic UX and inconsistent product quality across apps. Popular with SMBs in India, LATAM, and price-sensitive markets globally. Bootstrapped and profitable.
All plans compared
| Tier role | Plan | 11x monthly | 11x annual | Zoho CRM monthly | Zoho CRM annual |
|---|---|---|---|---|---|
| Free / starter | — / Free | — | — | Free | Free |
| Entry paid | Digital Worker / Standard | $2500 | $2500 | $20 | $14 |
| Pro / power | — / Professional | — | — | $35 | $23 |
| Enterprise | Enterprise | Custom | Custom | $50 | $40 |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
11x is worth it if… 11x is worth engaging with if you're a sales leader considering whether autonomous AI SDR agents can meaningfully replace or supplement your outbound team. Reported deal size $30K+/year per 'digital worker' means the buyer is comparing against $80-120K SDR salary equivalent.
Zoho CRM is worth it if… global SMBs (5-200 employees) that want a full CRM + marketing + finance suite at prices well below HubSpot or Salesforce — particularly if you're in India, MENA, or LATAM where Zoho has strong regional presence. Free covers small teams (3 users); Standard adds mass email and workflows; Professional adds inventory; Enterprise adds SSO and advanced customization; Ultimate adds AI and BI.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose 11x over Zoho CRM if…
Choose 11x if…
- You want fixed-price predictability (per seat, custom pricing).
- You match the profile 11x is built for: worth engaging with if you're a sales leader considering whether autonomous AI SDR agents can meaningfully replace or supplement your outbound team.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose Zoho CRM if…
- You want fixed-price predictability (per seat, from $20/mo).
- You match the profile Zoho CRM is built for: global SMBs (5-200 employees) that want a full CRM + marketing + finance suite at prices well below HubSpot or Salesforce — particularly if you're in India, MENA, or LATAM where Zoho has strong regional presence.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| 11x | Zoho CRM | |
|---|---|---|
| Free plan | No | Yes |
| Entry price | Custom | $20/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | Per Seat |
| Last verified | — | September 10, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 10, 2026. Tracked daily.