Braze vs Microsoft Dynamics 365 Sales — Pricing, Plans, and Verified Costs (2026)
Microsoft Dynamics 365 Sales starts at $65/mo. Braze uses custom pricing — request a quote to compare.
See price history: Braze · Microsoft Dynamics 365 Sales
How pricing works
These two tools don't price the same way, so the headline numbers below aren't directly comparable until you plug in your own volume.
- Braze (Per Usage) — Braze bills purely on usage — MAUs + channels. There is no fixed per-seat fee, so the monthly cost depends entirely on how much you consume.
- Microsoft Dynamics 365 Sales (Per Seat) — Microsoft Dynamics 365 Sales bills on a fixed plan from $65/mo, so the listed price is what you pay regardless of volume.
Per-minute, per-credit and per-token rates exclude any downstream model, speech or telephony costs unless the vendor states otherwise.
Customer engagement and lifecycle messaging platform used by mobile-first consumer brands (Delivery Hero, Uber, Disney, HBO). Orchestrates email, push, SMS, in-app, and content cards through a single canvas. Four Platform Editions (Go, Select, Pro, Enterprise) — custom pricing quoted by monthly active users and message channels, no public list price. Free trial available. Typical mid-market contracts start $60-100k per year.
Microsoft's enterprise CRM, positioned as the alternative to Salesforce for organizations already committed to the Microsoft ecosystem (M365, Azure, Power Platform). Distinctive for tight integration with Teams, Outlook, and Copilot for Sales. Priced $65-$135/user/month across tiers. Real cost bloat comes from add-ons: Sales Insights, Sales Copilot ($50/user/mo), and the mandatory Power Platform licensing for customizations.
All plans compared
| Tier role | Plan | Braze monthly | Braze annual | Microsoft Dynamics 365 Sales monthly | Microsoft Dynamics 365 Sales annual |
|---|---|---|---|---|---|
| Entry paid | — / Professional | — | — | $65 | $65 |
| Pro / power | — / Premium | — | — | $150 | $150 |
| Enterprise | — / Enterprise | — | — | $105 | $105 |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Braze is worth it if… consumer product teams at scale (10M+ monthly active users) that need cross-channel messaging — push, in-app, email, SMS — with sophisticated personalization and journey orchestration. Custom-quoted by MAU volume and channels enabled; Braze Go for early-stage, Braze Enterprise for massive scale.
Microsoft Dynamics 365 Sales is worth it if… large enterprises (500+ employees) already on Microsoft 365 that want CRM with deep Excel/Outlook/Teams integration — the Microsoft-loyalist Salesforce alternative. Professional covers core sales; Enterprise adds forecasting and playbooks; Premium adds relationship insights.
Bottom line: Choose based on how you want to pay — Braze is per usage, Microsoft Dynamics 365 Sales is per seat.
Choose Braze over Microsoft Dynamics 365 Sales if…
Choose Braze if…
- You want to pay only for actual usage (per usage, custom pricing).
- You match the profile Braze is built for: consumer product teams at scale (10M+ monthly active users) that need cross-channel messaging — push, in-app, email, SMS — with sophisticated personalization and journey orchestration.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose Microsoft Dynamics 365 Sales if…
- You want fixed-price predictability (per seat, from $65/mo).
- You match the profile Microsoft Dynamics 365 Sales is built for: large enterprises (500+ employees) already on Microsoft 365 that want CRM with deep Excel/Outlook/Teams integration — the Microsoft-loyalist Salesforce alternative.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| Braze | Microsoft Dynamics 365 Sales | |
|---|---|---|
| Free plan | — | No |
| Entry price | Custom pricing | $65/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Usage | Per Seat |
| Verification | Pricing under review | Checked October 1, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified October 1, 2026. Tracked daily.
Frequently asked questions
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Common questions about Braze and Microsoft Dynamics 365 Sales
- How much does Braze cost in 2026?
- Does Braze have a free plan?
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- How much does Microsoft Dynamics 365 Sales cost in 2026?
- Does Microsoft Dynamics 365 Sales have a free plan?
- How often does Microsoft Dynamics 365 Sales change prices?
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