10 Best Alternatives to Microsoft Dynamics 365 Sales in 2026

Sales CRM from Freshworks with built-in phone, email, lead scoring, and AI-powered insights for sales teams.

Sales CRM built on the monday.com work-OS platform, sold as a distinct product from monday.com's project management. Customizable pipelines, contact and deal boards, email and call logging, automations, and dashboards. Strong for teams that want their CRM connected to their other monday workflows. Minimum 3 seats; seat counts ascend in multiples of 5.

Sales CRM with built-in calling, SMS, and email, designed for inside sales teams and startups to close deals faster.

Customer relationship management software for sales teams, with lead and deal tracking, automation, and analytics across the Zoho suite.

CRM platform with marketing, sales, customer service, and content tools, popular with small and mid-sized businesses.

Sales-focused CRM built around a visual pipeline, helping small teams track deals and automate sales activities.

Lightweight, modern CRM built around contacts and relationships. Spreadsheet-style interface with a Chrome extension (folkX) for capturing contacts from LinkedIn and the web. Popular with founders, investors, agencies, and operators who want a CRM without the Salesforce complexity. Pipelines, email sequences, dashboards, and API access on the Premium tier.

AI-native CRM built for startups and modern teams - auto-syncs contacts, enriches data, and adapts to any workflow with custom objects.

All-in-one work suite that bundles CRM with project management, telephony, video conferencing, and intranet. Free plan supports unlimited users with basic features. Paid tiers priced per organization rather than per seat, with user count caps per tier (Basic = 5 users, Standard = 50, Professional = 100, Enterprise = 250+). Popular in Eastern European and SMB markets globally.

Relationship intelligence CRM for venture capital, private equity, and dealmakers - automatically captures and scores your network from email and calendar.