Close vs Microsoft Dynamics 365 Sales — Pricing, Plans, and Verified Costs (2026)
Close starts at $19/mo. Microsoft Dynamics 365 Sales starts at $65/mo. Close is $46/mo cheaper on the entry tier than Microsoft Dynamics 365 Sales.
See price history: Close · Microsoft Dynamics 365 Sales
Sales CRM built specifically for inside sales teams that live on the phone. Positioned as the alternative to Salesforce/HubSpot for teams whose primary activity is outbound calling. Distinctive for built-in power dialer, VoIP calling, and SMS in the base product (competitors charge add-ons). Priced $59-$149/user/month. Bootstrapped and profitable, founded 2013, popular with SDR-heavy SaaS sales teams.
Microsoft's enterprise CRM, positioned as the alternative to Salesforce for organizations already committed to the Microsoft ecosystem (M365, Azure, Power Platform). Distinctive for tight integration with Teams, Outlook, and Copilot for Sales. Priced $65-$135/user/month across tiers. Real cost bloat comes from add-ons: Sales Insights, Sales Copilot ($50/user/mo), and the mandatory Power Platform licensing for customizations.
All plans compared
| Tier role | Plan | Close monthly | Close annual | Microsoft Dynamics 365 Sales monthly | Microsoft Dynamics 365 Sales annual |
|---|---|---|---|---|---|
| Entry paid | Solo / Professional | $19 | $9 | $65 | $65 |
| Mid tier 1 | Essentials / — | $49 | $35 | — | — |
| Mid tier 2 | Growth / — | $109 | $99 | — | — |
| Pro / power | Scale / Premium | $149 | $139 | $150 | $150 |
| Enterprise | — / Enterprise | — | — | $105 | $105 |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Close is worth it if… high-velocity inside sales teams (5-50 reps) that treat email, calling, and SMS as first-class primitives — not bolted-on features. Solo covers 1 rep; Essentials scales small teams; Growth adds power dialer and workflows; Scale enterprise features.
Microsoft Dynamics 365 Sales is worth it if… large enterprises (500+ employees) already on Microsoft 365 that want CRM with deep Excel/Outlook/Teams integration — the Microsoft-loyalist Salesforce alternative. Professional covers core sales; Enterprise adds forecasting and playbooks; Premium adds relationship insights.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Close over Microsoft Dynamics 365 Sales if…
Choose Close if…
- You want fixed-price predictability (per seat, from $19/mo).
- You match the profile Close is built for: high-velocity inside sales teams (5-50 reps) that treat email, calling, and SMS as first-class primitives — not bolted-on features.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose Microsoft Dynamics 365 Sales if…
- You want fixed-price predictability (per seat, from $65/mo).
- You match the profile Microsoft Dynamics 365 Sales is built for: large enterprises (500+ employees) already on Microsoft 365 that want CRM with deep Excel/Outlook/Teams integration — the Microsoft-loyalist Salesforce alternative.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| Close | Microsoft Dynamics 365 Sales | |
|---|---|---|
| Free plan | No | No |
| Entry price | $19/mo | $65/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | Per Seat |
| Last verified | September 12, 2026 | September 13, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 13, 2026. Tracked daily.
Frequently asked questions
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Common questions about Close and Microsoft Dynamics 365 Sales
- How much does Close cost in 2026?
- Does Close have a free plan?
- How often does Close change prices?
- What are the best Close alternatives in 2026?
- How much does Microsoft Dynamics 365 Sales cost in 2026?
- Does Microsoft Dynamics 365 Sales have a free plan?
- How often does Microsoft Dynamics 365 Sales change prices?
- What are the best Microsoft Dynamics 365 Sales alternatives in 2026?