Microsoft Dynamics 365 Sales vs monday CRM — Pricing, Plans, and Verified Costs (2026)
Microsoft Dynamics 365 Sales starts at $65/mo. monday CRM starts at $15/mo. monday CRM is $50/mo cheaper on the entry tier than Microsoft Dynamics 365 Sales.
See price history: Microsoft Dynamics 365 Sales · monday CRM
Microsoft's enterprise CRM, positioned as the alternative to Salesforce for organizations already committed to the Microsoft ecosystem (M365, Azure, Power Platform). Distinctive for tight integration with Teams, Outlook, and Copilot for Sales. Priced $65-$135/user/month across tiers. Real cost bloat comes from add-ons: Sales Insights, Sales Copilot ($50/user/mo), and the mandatory Power Platform licensing for customizations.
CRM extension of monday.com, priced and sold as a separate product from monday Work Management. Positioned as the alternative to HubSpot Sales for teams already on the monday platform. Distinctive for its board-based pipeline visualization inherited from monday's Work OS model. Priced $12-$28/user/mo, same 3-seat minimum + multiples-of-5 pricing as monday Work. Real trap: buying both monday CRM and monday Work often double-bills.
All plans compared
| Tier role | Plan | Microsoft Dynamics 365 Sales monthly | Microsoft Dynamics 365 Sales annual | monday CRM monthly | monday CRM annual |
|---|---|---|---|---|---|
| Entry paid | Professional / Basic | $65 | $65 | $15 | $12 |
| Mid tier | — / Standard | — | — | $20 | $17 |
| Pro / power | Premium / Pro | $150 | $150 | $33 | $28 |
| Enterprise | Enterprise | $105 | $105 | Custom | Custom |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Microsoft Dynamics 365 Sales is worth it if… large enterprises (500+ employees) already on Microsoft 365 that want CRM with deep Excel/Outlook/Teams integration — the Microsoft-loyalist Salesforce alternative. Professional covers core sales; Enterprise adds forecasting and playbooks; Premium adds relationship insights.
monday CRM is worth it if… com ecosystem that want CRM built the same way as their project management — visual boards, custom columns, mobile-friendly. Basic covers small teams (3-seat minimum); Standard adds timeline; Pro adds sales analytics; Enterprise adds SSO.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Microsoft Dynamics 365 Sales over monday CRM if…
Choose Microsoft Dynamics 365 Sales if…
- You want fixed-price predictability (per seat, from $65/mo).
- You match the profile Microsoft Dynamics 365 Sales is built for: large enterprises (500+ employees) already on Microsoft 365 that want CRM with deep Excel/Outlook/Teams integration — the Microsoft-loyalist Salesforce alternative.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose monday CRM if…
- You want fixed-price predictability (per seat, from $15/mo).
- You match the profile monday CRM is built for: growing sales teams (5-100 reps) already inside the monday.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| Microsoft Dynamics 365 Sales | monday CRM | |
|---|---|---|
| Free plan | No | No |
| Entry price | $65/mo | $15/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | Per Seat |
| Last verified | September 13, 2026 | September 13, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified September 13, 2026. Tracked daily.
Frequently asked questions
See other alternatives in CRM & Sales
Explore more alternatives
Common questions about Microsoft Dynamics 365 Sales and monday CRM
- How much does Microsoft Dynamics 365 Sales cost in 2026?
- Does Microsoft Dynamics 365 Sales have a free plan?
- How often does Microsoft Dynamics 365 Sales change prices?
- What are the best Microsoft Dynamics 365 Sales alternatives in 2026?
- How much does monday CRM cost in 2026?
- Does monday CRM have a free plan?
- How often does monday CRM change prices?
- What are the best monday CRM alternatives in 2026?