Microsoft Dynamics 365 Sales vs ZoomInfo — Pricing, Plans, and Verified Costs (2026)
Microsoft Dynamics 365 Sales starts at $65/mo. ZoomInfo uses custom pricing — request a quote to compare.
See price history: Microsoft Dynamics 365 Sales · ZoomInfo
Microsoft's enterprise CRM, positioned as the alternative to Salesforce for organizations already committed to the Microsoft ecosystem (M365, Azure, Power Platform). Distinctive for tight integration with Teams, Outlook, and Copilot for Sales. Priced $65-$135/user/month across tiers. Real cost bloat comes from add-ons: Sales Insights, Sales Copilot ($50/user/mo), and the mandatory Power Platform licensing for customizations.
The dominant B2B contact database and sales intelligence platform. Opaque tiered pricing: SalesOS Professional starts at $14,995/year, Advanced $24,995, Elite $39,995+. Seat add-ons run $1,500-$2,500/user/year. Real-world total cost is typically $30K-$60K/year once seats, credits, and modules like Chorus (conversation intel) and Copilot (AI prospecting) are added.
All plans compared
| Tier role | Plan | Microsoft Dynamics 365 Sales monthly | Microsoft Dynamics 365 Sales annual | ZoomInfo monthly | ZoomInfo annual |
|---|---|---|---|---|---|
| Entry paid | Professional / — | $65 | $65 | — | — |
| Pro / power | Premium / — | $150 | $150 | — | — |
| Enterprise | Enterprise / — | $105 | $105 | — | — |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Microsoft Dynamics 365 Sales is worth it if… large enterprises (500+ employees) already on Microsoft 365 that want CRM with deep Excel/Outlook/Teams integration — the Microsoft-loyalist Salesforce alternative. Professional covers core sales; Enterprise adds forecasting and playbooks; Premium adds relationship insights.
ZoomInfo is worth it if… enterprise sales orgs (25+ reps) that need best-in-class B2B contact + firmographic + intent data — particularly for outbound-heavy motions targeting mid-market and enterprise accounts. Custom-quoted per seat + data volume; typical enterprise contracts $30-100K+/year.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Microsoft Dynamics 365 Sales over ZoomInfo if…
Choose Microsoft Dynamics 365 Sales if…
- You want fixed-price predictability (per seat, from $65/mo).
- You match the profile Microsoft Dynamics 365 Sales is built for: large enterprises (500+ employees) already on Microsoft 365 that want CRM with deep Excel/Outlook/Teams integration — the Microsoft-loyalist Salesforce alternative.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose ZoomInfo if…
- You want fixed-price predictability (per seat, custom pricing).
- You match the profile ZoomInfo is built for: enterprise sales orgs (25+ reps) that need best-in-class B2B contact + firmographic + intent data — particularly for outbound-heavy motions targeting mid-market and enterprise accounts.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| Microsoft Dynamics 365 Sales | ZoomInfo | |
|---|---|---|
| Free plan | No | — |
| Entry price | $65/mo | Custom pricing |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | Per Seat |
| Verification | Checked October 1, 2026 | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified October 1, 2026. Tracked daily.
Frequently asked questions
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Common questions about Microsoft Dynamics 365 Sales and ZoomInfo
- How much does Microsoft Dynamics 365 Sales cost in 2026?
- Does Microsoft Dynamics 365 Sales have a free plan?
- How often does Microsoft Dynamics 365 Sales change prices?
- What are the best Microsoft Dynamics 365 Sales alternatives in 2026?
- How much does ZoomInfo cost in 2026?
- What are the best ZoomInfo alternatives in 2026?