Does Crisp offer a free plan or free trial?

Yes to both. Crisp has a free plan (with limitations noted below) and also offers a 14-day free trial of paid plans.

What are all of Crisp's pricing tiers?

Crisp has 4 publicly-priced tiers as of September 18, 2026: • Free — free. 2 seats, basic chat, forever free. • Mini — $48.60/mo ($48.60/mo billed annually). 4 agents per workspace (€45/mo native). • Essentials — $102.60/mo ($102.60/mo billed annually). 10 agents, 50 AI uses/mo (€95/mo native). • Plus — $318.60/mo ($318.60/mo billed annually). 20 agents, unlimited AI, +$10/extra agent (€295/mo native).

Has Crisp raised or lowered prices recently?

Yes. Crisp has had 1 price change in the last 90 days. Most recent: Entry tier rose from $25 to $48.60/month on Sep 20, 2026. See full history at /tools/crisp/price-history.

How does Crisp pricing compare to other Customer Support tools?

Crisp is on the premium end of Customer Support pricing at $48.60/month. Of the 8 Customer Support tools we track with published entry prices, only 1 are more expensive. The cheapest option in this category is Chatwoot at $19/month.

Back to Customer Support

Customer SupportPublicPrices verified September 18, 2026

Crisp

Crisp · Customer Support

French all-in-one customer messaging platform (live chat + shared inbox + knowledge base). Positioned as the alternative to Intercom at roughly 1/10th the price. Distinctive for its "lifetime deal" mentality — flat pricing per workspace, not per contact or per seat, which lets fast-growing SMBs avoid the Intercom scaling trap. Priced $0-$95/mo per workspace. Popular with SMBs and European e-commerce.

In other words, Crisp is worth it for small businesses and startups (1-30 people) that want live chat + shared inbox + chatbot in one tool — particularly if you're EU-based and value the French-native UX polish. Free tier is usable; Mini covers solo/small; Essentials adds shared inbox and automations; Plus adds AI and MagicReply. Very easy setup. Native integrations with Slack, WhatsApp, Messenger, Shopify, and 50+ apps. Downside: EUR-native pricing surprises USD-based teams (FX drift), and knowledge base + ticketing are lighter than Intercom/Zendesk.

📈 See price history Visit website

Pricing summary

Starting price

$48.6/mo

Pricing model

Flat Rate

Both

Key limit

Workspaces

Main metered limit

Additional fees

Varies

VERIFIED UNCHANGED 2026-09-18 (daily refresh): Mini €45/mo, Essentials €95/mo, Plus €295/mo re-confirmed, all billed per WORKSPACE per month rather than per seat (Featurebase, DragApp, supp.support, Chatimize, G2). Native currency EUR confirmed — no currency mismatch. CONVERSION CHECK: at the 1.08 EUR→USD table rate, €45 = $48.60, €95 = $102.60, €295 = $318.60, which reproduces our stored USD-equivalents exactly to the cent. All three tiers compute Stable against the 2026-07-29 snapshots and no rows were written. DETAIL REFRESHED: extra seats beyond a tier's allowance are €10/agent/mo (we had this noted as '+$10/extra agent' on Plus — it is €-denominated and applies beyond each tier's seat limit, not only on Plus). Included AI credits are $5 on Mini, $25 on Essentials, $75 on Plus and expire monthly rather than rolling over; seat counts are 4 / 10 / 20+. HOUSEKEEPING NOTE on the snapshot table: there is an unlinked-name row dated 2026-07-25 with Tier Name 'Entry' at monthly 45 and Direction 'Up' that is almost certainly this record's Mini plan captured at its NATIVE €45 without conversion, under the generic 'Entry' label. It is stranded between our old 'Entry' naming and the current Mini/Essentials/Plus naming. This run used the real tier names throughout, so the stray row did not affect any Direction computation, but it should be either relabelled or removed so the Mini price line on the frontend graph is continuous.

Free trial

14-day free trial + free plan

Pricing verified for United States.View full pricing details on Crisp's website

Machine-readable pricing: pricing.md ↓

See all tracked changes →

Alternatives to consider

Enterprise-grade support + ticketing? Pick Intercom, Zendesk Suite, or Freshdesk. Open-source preference? Chatwoot Community (free self-hosted).

All plans

See a plain-English answer to “How much does Crisp cost?” →

Plan	Monthly	Annual	Key limit
Free	Free	Free	2 seats, basic chat, forever free
MiniEntry tier	$48.6	$48.6	4 agents per workspace (€45/mo native)
Essentials	$102.6	$102.6	10 agents, 50 AI uses/mo (€95/mo native)
Plus	$318.6	$318.6	20 agents, unlimited AI, +$10/extra agent (€295/mo native)

All tier prices verified September 18, 2026 · View source →

View price history →

Price history

Price tracking is just getting started for Crisp. Full history will build as we log changes. See what we have so far →

Common questions about Crisp

Is Crisp worth it?: Crisp is worth it for small businesses and startups (1-30 people) that want live chat + shared inbox + chatbot in one tool — particularly if you're EU-based and value the French-native UX polish. Free tier is usable; Mini covers solo/small; Essentials adds shared inbox and automations; Plus adds AI and MagicReply.
What are the pricing tiers of Crisp?: Crisp has 4 plans: Free (free), Mini ($48.60/mo), Essentials ($102.60/mo), Plus ($318.60/mo).
Is Crisp priced per user?: No. Crisp is priced flat rate, so your bill is not driven purely by seat count.

Frequently asked questions

About Crisp pricing.

Crisp pricing starts at $48.60/month on monthly billing. Crisp offers 4 paid plans in total, ranging from $48.60 to $318.60/month. Enterprise pricing is custom-quoted.