Freshsales vs Outreach — Pricing, Plans, and Verified Costs (2026)
Freshsales starts at $11/mo. Outreach uses custom pricing — request a quote to compare.
See price history: Freshsales · Outreach
CRM from Freshworks (publicly traded, ~$5B market cap), positioned as the value alternative to Salesforce Starter and HubSpot Sales. Distinctive for its Freddy AI features built in at lower tiers rather than charged separately at competitors. Notable 2026 pricing move: cut Growth plan from $15 to $11/user in June 2026 to defend the low end against HubSpot Free and monday CRM. Popular with SMB sales teams that outgrew spreadsheets.
Sales engagement platform that orchestrates prospecting sequences across email, phone, and LinkedIn, plus deal management and forecasting. One of the two dominant enterprise sales engagement tools (with Salesloft). Opaque quote-based pricing: Engage typically $100-$140/user/month before Meet, Deal, Forecast, and Amplify add-ons. Introduced consumption-based AI credits on top of seat costs in 2026.
All plans compared
| Tier role | Plan | Freshsales monthly | Freshsales annual | Outreach monthly | Outreach annual |
|---|---|---|---|---|---|
| Free / starter | Free / — | Free | Free | — | — |
| Entry paid | Growth / — | $11 | $9 | — | — |
| Pro / power | Pro / — | $47 | $39 | — | — |
| Enterprise | Enterprise / — | $71 | $59 | — | — |
Tier names differ across vendors. Rows are aligned by tier role, not name. Full tier structures on each tool's page.
What each is best for
Freshsales is worth it if… small-to-mid sales teams (5-50 reps) that want a CRM bundled inside the Freshworks ecosystem (Freshdesk, Freshchat, Freshcaller) — particularly if you value single-vendor simplicity over best-in-class. Growth is the entry paid tier; Pro adds advanced automation and territories; Enterprise adds AI-based lead scoring.
Outreach is worth it if… io's mid-market feature set. Custom-quoted per seat, typically $130-200/rep/month.
Bottom line: Similar positioning, closer to a preference call than a strategic one.
Choose Freshsales over Outreach if…
Choose Freshsales if…
- You want fixed-price predictability (per seat, from $11/mo).
- You match the profile Freshsales is built for: small-to-mid sales teams (5-50 reps) that want a CRM bundled inside the Freshworks ecosystem (Freshdesk, Freshchat, Freshcaller) — particularly if you value single-vendor simplicity over best-in-class.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
Choose Outreach if…
- You want fixed-price predictability (per seat, custom pricing).
- You match the profile Outreach is built for: enterprise SDR/AE teams (25+ reps) that need sales engagement (sequences + dialer + AI coaching) at scale — particularly if you've outgrown Apollo.
- You need a general-purpose crm & sales option rather than a vertical-specific one.
At a glance
| Freshsales | Outreach | |
|---|---|---|
| Free plan | Yes | — |
| Entry price | $11/mo | Custom pricing |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | Per Seat |
| Verification | Pricing under review | Pricing under review |
| Full pricing | View full pricing | View full pricing |
Pricing last verified October 1, 2026. Verification cadence varies by tool; check each tool page.