Microsoft Dynamics 365 Sales vs Zoho CRM: Pricing Comparison (2026)
Microsoft Dynamics 365 Sales starts at $65/mo. Zoho CRM starts at $20/mo. Zoho CRM is $45/mo cheaper on the entry tier than Microsoft Dynamics 365 Sales.
See price history: Microsoft Dynamics 365 Sales · Zoho CRM
Microsoft's enterprise CRM, positioned as the alternative to Salesforce for organizations already committed to the Microsoft ecosystem (M365, Azure, Power Platform). Distinctive for tight integration with Teams, Outlook, and Copilot for Sales. Priced $65-$135/user/month across tiers. Real cost bloat comes from add-ons: Sales Insights, Sales Copilot ($50/user/mo), and the mandatory Power Platform licensing for customizations.
Sales CRM from Zoho, the Chennai-based bootstrapped 45+ product empire. Positioned as the alternative to Salesforce for teams wanting features without enterprise pricing. Distinctive for the "Zoho One" bundle ($37/user/mo) that includes 45+ business apps — an unbeatable price/feature ratio if you can stomach the eclectic UX and inconsistent product quality across apps. Popular with SMBs in India, LATAM, and price-sensitive markets globally. Bootstrapped and profitable.
All plans compared
| # | Plan | Microsoft Dynamics 365 Sales monthly | Microsoft Dynamics 365 Sales annual | Zoho CRM monthly | Zoho CRM annual |
|---|---|---|---|---|---|
| 1 | Professional / Free | 65 | 65 | 0 | 0 |
| 2 | Enterprise / Standard | 105 | 105 | 20 | 14 |
| 3 | Premium / Professional | 150 | 150 | 35 | 23 |
| 4 | Enterprise | — | — | 50 | 40 |
| 5 | Ultimate | — | — | custom | 52 |
What each is best for
Microsoft's enterprise CRM, positioned as the alternative to Salesforce for organizations already committed to the Microsoft ecosystem (M365, Azure, Power Platform). Distinctive for tight integration with Teams, Outlook, and Copilot for Sales. Priced $65-$135/user/month across tiers. Real cost bloat comes from add-ons: Sales Insights, Sales Copilot ($50/user/mo), and the mandatory Power Platform licensing for customizations.
Sales CRM from Zoho, the Chennai-based bootstrapped 45+ product empire. Positioned as the alternative to Salesforce for teams wanting features without enterprise pricing. Distinctive for the "Zoho One" bundle ($37/user/mo) that includes 45+ business apps — an unbeatable price/feature ratio if you can stomach the eclectic UX and inconsistent product quality across apps. Popular with SMBs in India, LATAM, and price-sensitive markets globally. Bootstrapped and profitable.
At a glance
| Microsoft Dynamics 365 Sales | Zoho CRM | |
|---|---|---|
| Free plan | — | Yes |
| Entry price | $65/mo | $20/mo |
| Enterprise available | Yes | Yes |
| Pricing model | Per Seat | Per Seat |
| Last verified | July 23, 2026 | July 29, 2026 |
| Full pricing | View full pricing | View full pricing |
Pricing last verified July 29, 2026. Tracked daily.